- Ford Motor Company (Richmond, VA)
- …Managers, Analytics and Research teams, to execute strategies and tactics that improve customer experience. Although this is a fully remote position, we prefer ... with daily ticketing/operations including triage, troubleshooting, and resolution of eCommerce customer , dealer, and supplier issues within Service Level… more
- Coinbase (Richmond, VA)
- …help secure service configurations & secrets by building/enhancing world class service configuration manager systems. Your customer focus skill will help ... place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation...capability to ensure company wide system's reliability and less customer impact . *Role* - We would like to… more
- Acclaim Technical Services (Mclean, VA)
- …verbal communication skills. + Ability to embrace diverse technical disciplines and excellent customer service skills + Ability to adapt to quickly changing ... working in McLean, VA. Seeking a motivated, career and customer -oriented Enterprise IT Support Officers (EITSO) to serve on...on a team of IT support professionals responsible for remote incident response. In this role, you will use… more
- NTT America, Inc. (Richmond, VA)
- …members. + Manages stress and/or fast-pace effectively. + Dedicated to excellent customer service and process improvement. + Accountability under minimal ... executive staff and outside individuals. + Arranges and coordinates customer meetings, including planning, etc. + Completes expense reports....OTHER REQUIREMENTS** + This role is expected to be remote with an occasional need to be on-site in… more
- General Dynamics Information Technology (Fairfax, VA)
- …include customer onboarding, ad-hoc requests, sustainment support, and continual service improvement initiatives. + Identify and communicate gaps between out of ... part in improving how agencies operate. The **Navy Enterprise Service Desk (NESD)** program is seeking a mid-level **Remedy...and other requests as needed. + Work in a remote team environment supporting scheduled and ad-hoc video/audio meetings.… more
- Coinbase (Richmond, VA)
- …responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and ... place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation...efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, with greater… more
- System One (Richmond, VA)
- …sure you are using the latest version of your browser. **Diversity Inclusion & Customer Service Statement** TeamPeople, a division of System One, is an ... organization dedicated to providing superior customer service . Outstanding customer service encompasses everything from performing the technical,… more
- KeenLogic (Alexandria, VA)
- …need to be escalated. Communicate with employees and contractors; displaying strong customer service skills, using professionalism, tact and diplomacy at all ... team environment in Alexandria, VA. This position is currently remote and full-time, Monday-Friday, but may transition to onsite...applications and MS Office applications + 3+ years of customer service experience + 1+ years of… more
- Iron Mountain (Richmond, VA)
- …customers. The Senior Client Delivery Program Manager works directly with customer stakeholders and internal Iron Mountain teams to implement business process ... Responsibilities:** + Responsible for leading implementation programs of highly complex, multi- service line, enterprise level solutions for DS customers globally. +… more
- Fujifilm (Richmond, VA)
- …to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience. After the sale, this role owns client relationships and works ... to encourage customer adoption and use of FUJIFILM Sonosite products. _Note:...of employment + PTO increases based on years of service + Employee Choice Holidays: + Four (4) additional… more