- WM (Richmond, VA)
- **Job Summary** Ensures delivery of excellent customer service through accurate and fast processing of orders. Provides logistics support for domestic and ... tasks as assigned.* May provide direction or support to less experienced Customer Service Representatives. **III. Supervisory Responsibilities** This job has no… more
- Iron Mountain (Richmond, VA)
- …ensures reporting and communication is frequent and bi-directional + Ensures high-quality service delivery and customer satisfaction through proactive service ... part of the organization. They play a vital role in creating healthy long-term service relationships with customers, acting as the bridge between the client and our… more
- Pearl Interactive Network (Richmond, VA)
- …of services provided by support staff, including team leaders, supervisors, and customer service representatives (CSRs). This role includes monitoring incoming ... calls and other work types to assess customer service quality, accuracy of information, and...am - 8 pm EST Monday-Friday **Technical Equipment and Remote Office Requirements:** 1. Broadband internet connection with a… more
- V2X (Springfield, VA)
- …SolarWinds on multiple sets of enterprise-level IT systems in support of the customer 's Remote Office/Branch Office (ROBO) and data center environments. + Under ... performance, highly available networking services in direct support of the customer 's business and mission needs. Responsibilities + Specifically, the Network… more
- SHI (Richmond, VA)
- …high-quality delivery of services. + Develop and implement strategic plans to enhance service offerings and improve customer satisfaction. + Manage and mentor a ... Services or Managing Director of Services. This is a remote position but may be required to report to...+ Lead team and resources to ensure a quality customer experience during ServiceNow services engagements. + Lead and… more
- Arrow Electronics (Shenandoah, VA)
- …**What You'll Be Doing:** + Responsible for the day-to-day sales support and customer service activities for assigned accounts, territory, or product(s). Focuses ... offerings and services. Translates products and promotions into benefits for a customer . Provides alternative products and solutions. Serves as a liaison between… more
- Red River (Chantilly, VA)
- …tickets assigned through ServiceNow in a prompt, professional manner. + Deliver high-quality customer service with a focus on empathy and clear communication ... clearly to non-technical users + Demonstrated commitment to delivering high-quality customer service with empathy, patience, and professionalism + Strong… more
- Fujifilm (Richmond, VA)
- …to succeed; ability to work with support staff to encourage maximum teamwork and customer service . + Ability to monitor and maintain required reports, including, ... This position is intended to sell Ultrasound imaging systems, options, and service contracts to prospective and existing customers in their assigned territory.… more
- Kaeser Compressors, Inc. (Fredericksburg, VA)
- …with nearly 7,000 employees worldwide. Our primary goal is providing exceptional customer service coupled with innovative products and progressive system ... all Sigma Air Utility compressed air systems through: 1. Remote Monitoring 1. Remote dial-in to the...equivalent experience 3+ years job related experience. + Good customer service experience. + Previous experience as… more
- Red Hat (Richmond, VA)
- …and self-motivated technical expert to reduce the time to value and optimize customer outcomes, enabling customer adoption of Red Hat products and technologies. ... will do:** + Executes and documents technical engagements, as defined by the customer 's Success Plan initiatives, that advance the adoption and growth in consumption… more