- NANA Regional Corporation (Fredericksburg, VA)
- …experience specific to social media research involving criminal investigations. + Excellent customer service centric attitude along with demonstrated oral and ... Surveillance System Analyst to join our team supporting the Electronic Surveillance Service Delivery and Service Level Agreement (SLA) Management processes for… more
- Cornerstone onDemand (Virginia Beach, VA)
- …+ Lead and participate in quarterly business reviews (QBRs), collaborating on customer success initiatives, KPI tracking, and service optimization strategies. + ... senior role is entrusted with proactively providing high-touch engagement, anticipating customer needs, and ensuring these strategic clients achieve maximum value.… more
- Lumen (Richmond, VA)
- …for the NeoCloud segment, you'll work in partnership with our Sales & Customer Success Teams to identify and develop opportunities / solutions to drive customers' ... their goals. **The Main Responsibilities** + Acts as a customer advocate by identifying business and technology objectives, leading... success teams on business value, product capabilities, and service execution **What We Look For in a Candidate**… more
- Otis Elevator Company (Richmond, VA)
- …We move 2.4 billion people a day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. Headquartered in ... We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize… more
- Ferguson Enterprises, LLC. (Newport News, VA)
- …+ Responsible for driving the Ferguson culture through values and customer service standards. + Develops and maintains effective relationships ... our Flex schedule; 3 days office / 2 days remote .** **Duties and Responsibilities:** **Strategy & Planning:** + Fulfill...and action to respond, resolve and follow up regarding customer service issues with all customers in… more
- Oracle (Richmond, VA)
- …Writing code and delivering high-quality solutions + Operating and supporting the service , including troubleshooting and customer support + Partnering closely ... mindset of a start-up, combined with the scale and customer -focus of the world's leading enterprise software company. Our...a new data plane for our customers, scale the service , and improve our engineering processes. **Responsibilities** As a… more
- American Express Global Business Travel (Richmond, VA)
- …GDS Expertise in Sabre + Excellent verbal and written communication skills + Excellent Customer service skills in a travel environment + Strong time management ... Global Servicing Travel Consultant,, you'll join our highly skilled remote team, providing outstanding service to our...provider policies, and regulatory requirements + Use positive telephone service techniques and act on special customer … more
- Oracle (Richmond, VA)
- **Job Description** We are the OCI Organizations-Management team. We own and operate a customer -facing service in the OCI console. Our service enables OCI ... Engineer to help us build new features for our customers, operate our service and improve our engineering process. As a member of the OCI Organizations-Management… more
- EPAM Systems (Mclean, VA)
- …requirements and translate them into technical solutions. + Support CSM ( Customer Service Management) implementations with configuration, customization, and ... (CSA) + ServiceNow Certified Application Developer (CAD) + Implementation experience in Customer Service Management (CSM) + Exposure to NowAssist (GenAI… more
- Vontier (Richmond, VA)
- …(MBS) including, but not limited to, proprietary software systems, sales and customer service training, product promotions, and business management skills to ... of good, better, best sales techniques + Excellent teamwork and communication with customers, customer service , and engineering + Strong PC skills - MS Word,… more