- Coinbase (Sacramento, CA)
- …responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and ... place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation...Attendance is expected and fully supported. * *Team*- The Agent Productivity Tools (APT) team is a vital part… more
- Ross Stores, Inc. (Dublin, CA)
- …technologies, with a strong emphasis on designing intelligent digital assistants and agent \-based solutions using Microsoft Copilot, Azure OpenAI, and other Azure AI ... AI services\. o Architect scalable and secure digital assistant and AI agent solutions leveraging Microsoft Copilot Studio, Azure OpenAI, Azure AI Search, and… more
- American Airlines (Los Angeles, CA)
- …delays, medicals, no parkers/wing walkers, no jet bridge drivers) to the tower customer service manager (TCSM), gate manager (GMS), business partners, and ... aircraft turns below minimum ground time or out of service aircraft + Coordinate with other departments (eg, fueling,...on connection holds and other strategies to improve the customer experience + Monitor customer connections to… more
- Ventura County (Ventura, CA)
- …everyone's health, safety, and the environment, and committed to providing excellent customer service through the efficient, accurate, and consistent application ... related duties as required. Ideal Candidate The ideal candidate will have excellent customer service skills, strong interpersonal and technical skills with a… more
- Sunrun (CA)
- …grow in and a culture you can run with. This position is primarily remote , with occasional visits to a local office or our corporate headquarters for team-building, ... are seeking a highly skilled Amazon Connect Developer with proven experience integrating Salesforce Service Cloud Voice to join our team. This role is ideal for a… more
- SAIC (San Diego, CA)
- …or other Ticketing systems. + Strong Oral and written communication skills. + Customer Service orientated. + Problem analysis. + Problem-solving. + Attention to ... . This role will support the Tactical Networks (TACNET) Capabilities Based In Service Engineering Agent (CB-ISEA). TACNET CB-ISEA supports the sustainment and… more
- UNUM (Sacramento, CA)
- …etc. + Strong communication skills, both verbal and written, are essential. + Strong customer service orientation and skills; ability to thrive in a team ... Here, we work to provide the employee benefits and service solutions that enable employees at our client companies...platform solutions to the team for future consideration. Existing remote employees are eligible to apply. **Principal Duties and… more
- Oura (San Francisco, CA)
- …and optimize the EFFA workflow, meticulously categorize failure modes, and enhance customer service agent troubleshooting processes. + Drive comprehensive ... alongside our design teams, manufacturing and reliability engineers, and customer support teams to ensure the quality of Oura...alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: + Our jobs are listed… more
- Coinbase (Sacramento, CA)
- …impact* * Translate operational challenges into analytical deliverables that improve agent productivity, customer experience, and operational efficiency. * ... place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation...fully supported. At Coinbase, we are building a world-class Customer Experience (CX) organization that supports millions of users… more
- USG Insurance Services, Inc. (Irvine, CA)
- …office-wide objectives in conjunction with service standards. + Providing timely and accurate customer service What We Are Looking For: + At least 1 year of ... Technical Assistant Hours : 8:30-5:00 Local Time Location : Remote or hybrid, depending on your area Compensation :...USG, a distinguished national wholesale broker and managing general agent (MGA) with a prominent presence across the nation.… more