- Coinbase (Columbus, OH)
- … agent experience across chat, phone, email, and social channels, empowering customer service agents across compliance and retail business units to operate ... We design, build, and own platforms that prioritize the customer -first approach while driving agent productivity and...with third-party platforms to ensure seamless operations for our customer service teams *What you'll be doing… more
- Pinkerton (Columbus, OH)
- …two years of communications, data management, analyst and/or security administrative related experience. Customer service experience is a plus. + Sound judgment ... Pinkerton's core values of integrity, vigilance, and excellence. + Coordinate agent applications and answer requests to assist with licensing applications by… more
- Coinbase (Columbus, OH)
- …responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and ... place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation...Attendance is expected and fully supported. * *Team*- The Agent Productivity Tools (APT) team is a vital part… more
- Pearl Interactive Network (Columbus, OH)
- …Supervisor** **(CCS)** is responsible for providing supervision and leadership to Customer Service Representatives (CSRs), to meet program objectives and ... customer service level agreements. **Operating Hours:** 8 am - 8...am - 8 pm EST Monday-Friday **Technical Equipment and Remote Office Requirements:** 1. Broadband internet connection with a… more
- PNC (Cleveland, OH)
- …PNC provides a best in class office environment; and also supports remote and hybrid work environments. The Investor Reporting department is primarily responsible ... for fulfilling key fiduciary obligations associated with the Banks Agent role; validating construction due diligence requirements; and/or monitoring construction… more
- Copeland (Sidney, OH)
- …using machine learning, econometrics and operations research techniques + Build customer -focused analytics with data scientist peers + Discover opportunities to ... for project(s) or research or acted as a change agent for transformation initiatives + Experience in applying control...members with minimum analytics knowledge **Flexible Work Schedule - Remote Work Option and Core Hours** This role has… more
- DoorDash (Cleveland, OH)
- …pivot tables. + You have 3+ years' experience: In Operations, Warehouse Logistics, Customer Service , Retail Management, Fulfillment, or related field + You have ... for the team. You'll serve as a leading change agent for your site, helping your team to navigate...lead some process improvement projects. + Delight: We are customer -obsessed. You'll coach and empower your team to provide… more