- Fannie Mae (Reston, VA)
- …to call home. Job Description *THE IMPACT YOU WILL MAKE* As a Lead GenAI Agent Developer, you will serve as a subject matter expert to drive the engineering needs ... (Portkey), AWS AI services (AWS Bedrock and foundational models), observability, and customer support for internal and external applications. You will lead full… more
- Vylla Title (Richmond, VA)
- …attorneys to drive title and settlement business to the company. Provide excellent customer service to all internal and external customers. Perform all duties ... Vylla Title, LLC is part of The Carrington Companies. We are a full service title agent committed to providing the highest level of service . Our national… more
- Oracle (Richmond, VA)
- …AI and cloud-native technologies. Your expertise in data platform engineering and service development will drive the creation of a robust and intelligent system, ... alike. **Responsibilities** **Responsibilities:** + Lead the design and implementation of the Agent AI platform, ensuring it is scalable, secure, and optimized for… more
- The Hartford (VA)
- …we are guided by integrity and a strong ethical foundation. We put the customer at the center of everything we do and foster a collaborative, communicative, and ... WORK SCHEDULE This role can have a Hybrid or Remote work schedule. Candidates who live near one of...as part of a team. + This is a customer -facing role requiring your full attention. A distraction-free environment… more
- Cardinal Health (Richmond, VA)
- …any hours 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service ... through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services… more
- Coinbase (Richmond, VA)
- …In this role, you'll oversee Coinbase's both custom-built and SaaS-based AI-powered customer self- service and automation capabilities , as well as applications ... Managers to define and execute a strategy for AI-driven self- service and automation, reducing contacts and improving customer...of SaaS platforms and in-house applications to deliver seamless customer and agent experiences. * Partner with… more
- Cardinal Health (Richmond, VA)
- …in volume, there are times throughout the year where overtime is mandated. **_What Customer Service Operations contributes to Cardinal Health_** Customer ... the training is completed, the leader connects with the agent on the go-forward shift. This position is full-time...contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing… more
- Coinbase (Richmond, VA)
- …100 million customers worldwide. You'll report to a product leader who leads all Customer Experience ( Agent and Customer -facing) tooling and you will ... weekly and monthly program updates. * Investigate and inspect customer user journeys through our self- service and...Partner with Product and Engineering teams owning our internal customer support agent experiences to build clean… more
- Coinbase (Richmond, VA)
- … agent experience across chat, phone, email, and social channels, empowering customer service agents across compliance and retail business units to operate ... We design, build, and own platforms that prioritize the customer -first approach while driving agent productivity and...with third-party platforms to ensure seamless operations for our customer service teams *What you'll be doing… more
- Koniag Government Services (Alexandria, VA)
- …Effective communication skills and motivation to serve the general public with exceptional customer service at all times **Required** + Retired federal employee ... alternate work site) + Adherence to contract requirements + Remote communication with supervisory chain + Adherence to government...+ High motivation to serve the public with exceptional customer service + Computer knowledge and ability… more
Recent Jobs
-
Mechanic - Field Service
- Crown Equipment Corporation (Columbus, OH)
-
Salesforce COE - Service Delivery Manager - Sr
- Huntington National Bank (Minnetonka, MN)