- Teleperformance USA (VA)
- **Category :** ** Customer Service /Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...Diploma or equivalent.** + **Minimum of 6 months of customer service experience.** + **Must be 18… more
- CRC Insurance Services, Inc. (Chesapeake, VA)
- …leverage CRC Benefits' capabilities to maximize revenue growth. This position is fully remote . Our teams are able to collaborate using video and screen sharing ... growth strategies focused on increased sales activity, increased products per customer , and expanded understanding of CRC Benefits' specialized services. + Work… more
- Teleperformance USA (VA)
- **Category :** ** Customer Service /Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...and outbound customer inquiries** + **Provide excellent customer service through active listening** + **Work… more
- Koniag Government Services (Chantilly, VA)
- …company, is seeking a Senior ServiceNow Developer to support KDS and our government customer . **This is a hybrid role, primarily remote but may require an ... equivalent expertise. + Experience with IT Asset Management (ITAM), IT Service Management (ITSM), Security Operations (SecOps), custom application development, and… more
- Sharecare (Richmond, VA)
- …4-year degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center ... The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to...aspects of the assigned area to meet the organization's customer requirements, which can include multiple customers. + Adhere… more
- Cardinal Health (Richmond, VA)
- …any hours 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service ... through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services… more
- CAI (Richmond, VA)
- …will be responsible for providing end user support to our clients utilizing excellent customer service skills. This is a part-time position (20 hours per week). ... **Req number:** R6133 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is a global technology...**Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk… more
- GovCIO (Richmond, VA)
- … delivery activities to ensure service level agreements are met and improve customer satisfaction. This position will be fully remote and within the United ... + Prepare and present daily SLA reports to the customer + Develop strategies to tackle on-going issues and...communications to staff and end-users + Oversees training of service desk agent staff + Collaborate with… more
- Coinbase (Richmond, VA)
- …3rd Party vendor applications like Salesforce, Amazon Connect, Sprinklr and other Customer Service technologies P73092 \#LI- Remote *Pay Transparency Notice:* ... the customer experience platforms that streamlines the customer service and compliance processes with innovative...doing (ie. job duties):* * Wear multiple hats of Customer Experience, CX Agent Experience and Technology… more
- Coinbase (Richmond, VA)
- … agent experience across chat, phone, email, and social channels, empowering customer service agents across compliance and retail business units to operate ... We design, build, and own platforms that prioritize the customer -first approach while driving agent productivity and...with third-party platforms to ensure seamless operations for our customer service teams *What you'll be doing… more
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