- Humana (Atlanta, GA)
- …to ensure assessments are received by authorization renewal. + Support telephonic customer service functions with beneficiaries throughout the East region with ... Autism Care Demonstration (ACD). This role supports the Autism Service Navigator (ASN) by coordinating services and researching necessary...Ability to handle a high volume of calls and customer contacts in a polite and professional manner. +… more
- Humana (Atlanta, GA)
- …Proficient and/or experience with medical terminology and/or ICD-10 codes + Prior member service or customer service telephone experience desired + ... Administration Coordinator 2 performs varied activities and moderately complex administrative/operational/ customer support assignments. Performs computations. Typically works on semi-routine… more
- State of Georgia (Cobb, GA)
- …Completed Physical Assessment Course. Professional experience in public health nursing. Excellent customer service skills. Remote Work: - Employees ... in the same job code RN 1 Minimum Qualifications: Associate degree in nursing from an accredited college or...their job duties exclusively within the state of Georgia. Remote /hybrid work arrangements outside the state are not permitted… more
- TTEC (Atlanta, GA)
- …and external survey results. + Review and evaluate operational procedures, including Customer Service interactions from all communication channels, service ... and policies are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager....of results. + Facilitate periodic calibration sessions with the Customer Service department and all other areas… more
- Principal Financial Group (Atlanta, GA)
- **What You'll Do** We're looking for a Senior Software Engineer to join our Customer Data Platform product team where we're at the forefront of innovative technology ... delivering brand new digital transformation services that power meaningful customer experiences. As we continue to scale and enhance...for more than 140 years. **Who You Are** + Associate 's or bachelor's degree (preference in a computer science,… more
- Lumen (Atlanta, GA)
- …team members, and ensures operational excellence in a 24x7 environment. Strong customer service , off-hours availability, and proficiency in internal tools and ... off-hours and holiday support, with a strong commitment to customer service and continuous improvement. **What We...Certifications: CCNP, Security+, JNCIP-SEC + 5+ years of technical customer call center experience + Associate degree… more
- State of Georgia (Cobb, GA)
- …and Windows software-related programs. Medical experience, patient registration, and customer service experience. Medical Assisting Certificate. Bilingual. Work ... working as a Medical Assistant MA 2 Minimum Qualifications: Associate degree in a related field from an accredited...50 pounds, walking to/from workstation and other clinical areas. Remote Work: Employees authorized for remote /hybrid work… more
- Lumen (Atlanta, GA)
- … remote diagnostics and coordination with carriers to ensure service restoration within SLAs. **The Main Responsibilities** + Responsible for identifying ... reported trouble + Provide advance technical support to include remote trouble diagnostics and correction + Assist with answering...technical helpdesk experience. + 5 + year of technical customer call center experience. + Associate degree… more
- SHI (Atlanta, GA)
- …complex deployments and integrations across hybrid and cloud environments. This is a remote position with a home office setup as determined by SHI management. **Role ... Application Proxy) + Deployment of Entra GSA (Global Secure Access) + Self- Service Password Reset (SSPR) + Conditional Access policies + Multi-Factor Authentication… more
- Humana (Atlanta, GA)
- …analyze, and present data for enhanced benefits and In Lieu of Service (ILOS) utilization across all Medicaid programs. This role involves identifying trends ... **Culture and Approach** + Champions a self-starter mindset and customer centric way of working across the Medicaid segment...and state agencies + Proven ability to work with remote teams and foster a cohesive and creative work… more