- CenterWell (Springfield, IL)
- …our caring community and help us put health first** The Lead - Medicaid Customer Success oversees strategy and operations for multiple Medicaid markets. This role is ... identify opportunities and implement program improvements to enhance our member and customer experience. + Partner with market, government affairs teams, sales teams… more
- Zurich NA (Chicago, IL)
- …successful delivery of the Multinational Program servicing for complex accounts, including customer service requirements, service proposition and handling of ... service plan requests, determining feasibility of requests and implementing customer -focused service solutions. + Maintain contact with prospects and/or… more
- Burlington (Champaign, IL)
- …business results. You'll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while ... also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism. **A Day In The… more
- NTT DATA North America (Lemont, IL)
- …System Center Configuration Supervisor (SCCM) from an administrative perspective Customer Service Management and/or HDI skills. \#LI-NorthAmerica **About ... organization, apply now. We are currently seeking a IT Service Desk Manager to join our team in Lemont,...and the client. + Ensure the highest level of customer satisfaction. + Manage key stakeholder relationships with transparency… more
- Shape Technologies Group (IL)
- …use, maintenance, and safety + Offer phone/email-based technical support for remote troubleshooting + Maintain accurate service records and documentation ... **Position Overview** We are looking for a highly skilled **Field Service Technician** to install, troubleshoot, and maintain our high-pressure waterjet cutting… more
- Zurich NA (Springfield, IL)
- …limits. + Meet quality standards by following best practices. + Ensure customer service by proactively communicating information; responding to inquiries; ... claims + Ability to leverage trend and relationships to provide high-quality customer service + Well-versed in identifying, understanding and explaining complex… more
- NASCO (Springfield, IL)
- …Experience with PCs; including Microsoft Office applications + Experience working in a customer service environment + Working experience using Help Desk ticket ... of NASCO service offerings such as the Business Effectiveness Unit, Customer Account Services and Account implementations + Working knowledge of NPS + Strong… more
- CVS Health (Schaumburg, IL)
- …heart to every moment of their health through a focus on excellent, purpose-driven customer service . The Care Delivery Retail Health Coordinator will act as a ... states and 950+ locations across the country. Under the remote supervision of a clinical operation leader and local...the Retail Health field and operation * Provides superior customer service to internal and external clients,… more
- Danaher Corporation (Carbondale, IL)
- …funnel and customer data in SFDC with coaching as needed. + The associate will achieve high levels of customer satisfaction through delivery of sales and ... expansion in territory. They will also work collaboratively with Sales, Service and Applications counterparts to achieve Leica Biosystems performance targets while… more
- Merck (Chicago, IL)
- …Account Management, Adaptability, Animal Health Care, Customer Experience Design, Customer Experience Management, Customer Service , Data Analysis, ... understand practice structure, business model, key influencers (Owner/Practice Manager/Key Tech/ Associate Vet/Front office staff), customer needs and identifies… more