- Confluent (Lansing, MI)
- …streaming platforms! Locations: US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical voice of ... Remote , United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $220.2K - $258.8K *… more
- Dodge Construction Network (Lansing, MI)
- … customer analytics and regular review of their accounts + Act as a customer advocate within the organization, ensuring that customer feedback, concerns, ... Customer Engagement Manager Location: Remote , United...relationships with existing clients to understand their needs, provide support and ensure customer satisfaction + Execute… more
- NTT America, Inc. (Lansing, MI)
- … Engagements is responsible for managing the successful project delivery, pre-sales support and customer satisfaction to NTT Data Business Solutions Inc. ... are required. **Duties and Responsibilities:** **Account Management and Pre-sales support ** + Go to person for region for sales...the team + Be a decision maker regarding conflicting customer priorities/requirements + Be an advocate for… more
- Wolters Kluwer (Lansing, MI)
- **Permanent remote role. Candidate can be located anywhere in... support and product management as a customer advocate to ensure speedy resolution of ... customer issues. + Act as a domain SME, product SME, and customer advocate to achieve quick customer issue resolution. + Serve as the account first line… more
- Rubrik (Lansing, MI)
- **About The** **Team:** Rubrik's Global Customer Support and Success Organization is a team of professionals committed to provide world class post purchase ... in order to deliver the value to customers. The Customer Support Team at Rubrik is composed...Enterprise Accounts at Rubrik. He/She works as the driver, customer advocate , and primary point of contact… more
- Coinbase (Lansing, MI)
- … to our most valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is essential to Coinbase ... issues at the root cause. * Represent and advocate for the customer across organizations to...2+ year of relevant experience in a financial services customer service or support role in a… more
- Coinbase (Lansing, MI)
- … relationships that are essential to Coinbase achieving its mission. Using your customer support , operations, and team leadership skills you will play a ... support initiatives aimed at streamlining operations and improving customer experience metrics. * Achieve SLAs, productivity and quality... issues at the root cause. * Represent and advocate for the customer across organizations to… more
- NTT America, Inc. (Lansing, MI)
- …on contract renewals, contributing to negotiations and ensuring mutually beneficial terms that support both customer success and business growth. + Contribute to ... 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager** is an experienced and highly strategic individual contributor… more
- Copeland (Lansing, MI)
- …process from customer discovery to closure of purchase order. Provides aftersales support as needed to ensure customer satisfaction + Advance Vilter's value ... and submitting sales proposals, negotiating customer terms & conditions, and other customer contractual agreements + Be Vilter's advocate to customers and … more
- State of Michigan (Lansing, MI)
- …other DTMB teams to obtain technical knowledge that results in solutions to customer requests. Position Location/ Remote Office: The office location is Lansing, ... regulations; advocate for children, families, and victims of discrimination; support our state's military and veterans; rebuild our state's infrastructure; or … more
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