- Cognizant (Albany, NY)
- …and future opportunities. + Provide insights into emerging technologies and advocate for innovative solutions. + Manage full lifecycle development and deployment ... of solutions in manufacturing environments. + Travel up to 10% to support work-related activities, including visits to Ontario, Canada. **Key Skills & Functional… more
- Confluent (Albany, NY)
- …streaming platforms! Locations: US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical voice of ... Remote , United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $220.2K - $258.8K *… more
- Dodge Construction Network (Albany, NY)
- … customer analytics and regular review of their accounts + Act as a customer advocate within the organization, ensuring that customer feedback, concerns, ... Customer Engagement Manager Location: Remote , United...relationships with existing clients to understand their needs, provide support and ensure customer satisfaction + Execute… more
- NTT America, Inc. (Albany, NY)
- … Engagements is responsible for managing the successful project delivery, pre-sales support and customer satisfaction to NTT Data Business Solutions Inc. ... are required. **Duties and Responsibilities:** **Account Management and Pre-sales support ** + Go to person for region for sales...the team + Be a decision maker regarding conflicting customer priorities/requirements + Be an advocate for… more
- Wolters Kluwer (Albany, NY)
- **Permanent remote role. Candidate can be located anywhere in... support and product management as a customer advocate to ensure speedy resolution of ... customer issues. + Act as a domain SME, product SME, and customer advocate to achieve quick customer issue resolution. + Serve as the account first line… more
- Celestica (New York, NY)
- …Receives & resolves customer issues & complaints. Acts as a customer advocate to drive prioritization of projects & responses to problems/issues. ... Req ID: 130234 Remote Position: Yes Region: Americas Country: USA **Summary**...& indirect supervision to all subordinate staff involved in support of each customer under the director's… more
- Rubrik (Albany, NY)
- **About The** **Team:** Rubrik's Global Customer Support and Success Organization is a team of professionals committed to provide world class post purchase ... in order to deliver the value to customers. The Customer Support Team at Rubrik is composed...Enterprise Accounts at Rubrik. He/She works as the driver, customer advocate , and primary point of contact… more
- Coinbase (Albany, NY)
- … to our most valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is essential to Coinbase ... issues at the root cause. * Represent and advocate for the customer across organizations to...2+ year of relevant experience in a financial services customer service or support role in a… more
- Coinbase (Albany, NY)
- … relationships that are essential to Coinbase achieving its mission. Using your customer support , operations, and team leadership skills you will play a ... support initiatives aimed at streamlining operations and improving customer experience metrics. * Achieve SLAs, productivity and quality... issues at the root cause. * Represent and advocate for the customer across organizations to… more
- Persado (New York, NY)
- …customers, develop users and supporters, build a story of program success, and advocate for customer needs + Collaborate with marketing managers, analysts and ... 2024. What We Are Looking For As a Senior Customer Success Manager, you will partner with customers to...status calls and other ad hoc working sessions (planning, support , results review) + Play a leading role in… more