- Rubrik (Austin, TX)
- **About The** **Team:** Rubrik's Global Customer Support and Success Organization is a team of professionals committed to provide world class post purchase ... in order to deliver the value to customers. The Customer Support Team at Rubrik is composed...Enterprise Accounts at Rubrik. He/She works as the driver, customer advocate , and primary point of contact… more
- Coinbase (Austin, TX)
- … to our most valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is essential to Coinbase ... issues at the root cause. * Represent and advocate for the customer across organizations to...2+ year of relevant experience in a financial services customer service or support role in a… more
- Coinbase (Austin, TX)
- … relationships that are essential to Coinbase achieving its mission. Using your customer support , operations, and team leadership skills you will play a ... support initiatives aimed at streamlining operations and improving customer experience metrics. * Achieve SLAs, productivity and quality... issues at the root cause. * Represent and advocate for the customer across organizations to… more
- NTT America, Inc. (Austin, TX)
- …on contract renewals, contributing to negotiations and ensuring mutually beneficial terms that support both customer success and business growth. + Contribute to ... 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager** is an experienced and highly strategic individual contributor… more
- SpaceX (Bastrop, TX)
- …experience. Your primary responsibility will be to lead a team of technical support associates responsible for rapidly resolving customer issues. You will have ... Supervisor, Starlink Technical Support - Multiple Shifts Bastrop, TX Apply SpaceX...move quickly and proactively, are strong communicators, and fiercely advocate within the Starlink organization on behalf of our… more
- Palo Alto Networks (Plano, TX)
- …professionals. Under Focused Services, you will be a designated customer advocate who will assist in providing tailored support , weekly reviews, root ... identify technical problems, with a pointed focus on providing the best customer support in the industry. **Compensation Disclosure** The compensation offered… more
- Palo Alto Networks (Plano, TX)
- …professionals. Under Focused Services, you will be a designated customer advocate who will assist in providing tailored support , weekly reviews, root ... summaries in the ticketing system + Effectively manage critical and challenging customer support cases for multi-vendor troubleshooting on complex customer… more
- Palo Alto Networks (Plano, TX)
- …of our US Government (USG) team, you will be a designated customer advocate , assisting in providing tailored support , weekly reviews, root cause analysis for ... identify technical problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure** The compensation offered… more
- Palo Alto Networks (Plano, TX)
- …of our US Government (USG) team, you will be a designated customer advocate , assisting in providing tailored support , weekly reviews, root cause analysis for ... flow across multiple OSI layers + Extensive experience troubleshooting Remote Access VPN solutions + Ability to independently debug...problems, with a pointed focus of providing the best customer support in the industry. We're a… more
- Copeland (Austin, TX)
- …process from customer discovery to closure of purchase order. Provides aftersales support as needed to ensure customer satisfaction + Advance Vilter's value ... and submitting sales proposals, negotiating customer terms & conditions, and other customer contractual agreements + Be Vilter's advocate to customers and … more
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