- Capital One (Tallahassee, FL)
- Senior Associate, Product Management: Velocity Black Agent Tools Product Management at Capital One is a booming, vibrant craft that requires reimagining the status ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We're excited to share that Capital One US… more
- Oracle (Tallahassee, FL)
- **Job Description** **Software Architect - AI Agent Platform** We are seeking a hands-on Software Architect with proven AI Agent platform experience to play a ... pivotal role in designing and delivering our next-generation AI Agent Platform. This role requires deep technical expertise, architectural vision, and the ability to… more
- Mass Markets (FL)
- …and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS)… more
- JPMorgan Chase (Tampa, FL)
- …coaching Advisors on best practices to service all customers; monitor and manage agent errors, escalations, and customer exceptions, and update the information ... to new heights! As a Travel Advisor, you will support both internal and external customers with questions related...costs in a timely manner, while ensuring a seamless customer experience. **Job responsibilities:** + Respond to customer… more
- Anywhere Real Estate (Jacksonville, FL)
- …specific performance metrics and delivering a world-class brand value customer experience. Additionally, this position will independently manage assigned processes ... for this role will be located in **the territory.** **Responsibilities:** + Support high-expectation organizations with a laser focus on top-tier franchises to drive… more
- Molina Healthcare (Miami, FL)
- …Genesys Cloud** to deliver a **unified "single pane of glass" agent experience** , enabling efficient workflows, contextual insights, and personalized interactions. ... implementation of **Lightico or equivalent digital completion solutions** to support secure eSignatures, document sharing, and real-time digital interactions. +… more
- Rubrik (Tallahassee, FL)
- …and internal staff in the development of fully integrated technology solutions in support of pre-sales activities in the assigned market. + Assists in the analysis, ... Successfully builds relationships with the account team, partners and customers in support of sales team objectives and engages and leverages corporate resources,… more
- Travel + Leisure Co. (Orlando, FL)
- …start on January 30th, 2026 **How You'll Shine** As an Inbound Reservations Agent , you'll make booking vacations a breeze for owners. First, you'll learn everything ... work evenings, weekends, and holidays + Six months of customer service or sales experience + Basic computer skills...more hours per week to meet your needs and support you throughout your career with us. Travel +… more
- Oracle (Tallahassee, FL)
- …years production experience with LLM agents 3. Proven record improving agent reliability via reward modeling, policy learning, constitutional methods, tool-use ... enforce SLAs with canary/blue-green rollouts and safe rollback. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable… more
- Mass Markets (Tampa, FL)
- …and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS)… more