- Coinbase (Tallahassee, FL)
- …(CX) organization is on a mission to provide the most trusted and value-added customer support in crypto. We eliminate pain points, empower customers via ... place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation...environment * Experience implementing or scaling LLM-based tools in customer support (eg, contact attribution, automation, or… more
- Coinbase (Tallahassee, FL)
- …peak efficiency. We design, build, and own platforms that prioritize the customer -first approach while driving agent productivity and maximizing automation. Our ... you, there's no better place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation is required throughout the… more
- Oracle (Tallahassee, FL)
- …comprehensive support throughout the implementation, coordinating closely with the customer , internal team, and product support to drive the successful ... Strong customer focus, excellent problem-solving and analytical skills. \#LI-KA1 \#LI- REMOTE Disclaimer: **Certain US customer or client-facing roles may be… more
- Rubrik (Tallahassee, FL)
- …requirements. **Key Responsibilities** + Partner closely with Sales Engineering teams to support customer POCs, pilots, and technical evaluations of our identity ... **Identity Architect - Microsoft Identity Systems** **Location: Remote (US-based)** **About the Role** We are seeking...+ Conduct hands-on validation of features in lab and customer environments + Support Sales Engineering organization… more
- Modernizing Medicine (Boca Raton, FL)
- …FL, with a growing office in Hyderabad, India, and a robust remote workforce across the US, Chile, and Germany. ModMed (https://www.modmed.com/company/) is hiring ... and document these in detailed process maps and workflow diagrams to support efficient technical design and development + Lead innovative workshops focused on… more
- Mass Markets (FL)
- …and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS)… more
- VentureTech Solutions (Plantation, FL)
- …data into clear, actionable insights that directly improve call center performance, agent productivity, customer experience, and revenue outcomes. In this role, ... This position is based in the corporate office located in Plantation, FL. Remote is not available. Call Center Operations & Dialer Administrator Key Responsibilities… more
- Capital One (Tallahassee, FL)
- …satellite services are prohibited and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on VPN must be at ... operations. The associate will engage in dealer resolutions, Dealer Navigator support , call/chat, product support and billing. **Responsibilities:** + Execute… more
- Rubrik (Tallahassee, FL)
- …developing new opportunities, managing pipeline, executing account strategies, and managing customer expansion. The AE must be quota-driven, and will represent ... to existing and new Partners that positively impact Federal sales goals. + Support the Rubrik Federal sales organization in the field through mindshare, partner… more
- Oracle (Tallahassee, FL)
- …to define capabilities that unify structured and unstructured data for AI and agent use cases. + Collaborate with remote and geographically distributed teams ... to drive strategy, roadmap, and delivery of a modern, scalable Agent /AI/ML platform. You'll be responsible for defining product vision, gathering requirements… more