- JPMorgan Chase (Atlanta, GA)
- …coaching Advisors on best practices to service all customers; monitor and manage agent errors, escalations, and customer exceptions, and update the information ... to new heights! As a Travel Advisor, you will support both internal and external customers with questions related...costs in a timely manner, while ensuring a seamless customer experience. **Job responsibilities:** Respond to customer … more
- Teleperformance USA (GA)
- **Category :** ** Customer Service/ Support ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... **As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you...Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?… more
- Sharecare (Atlanta, GA)
- …Coach is an integral part of an overall client specific Health and Care Support Team that engages and supports members with improving lifestyles and behaviors that ... The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to...care team, including nurses, pharmacists and external vendors. + Support operational aspects of the assigned area to meet… more
- Under Armour, Inc. (Atlanta, GA)
- …Levels and allocation is achieving balance across operations and channels * Monitor agent behaviors to optimize efficiency * Support the Operations team in ... to troubleshoot agent system issues to ensure business continuity * Support agents experiencing Telephony issues, partner with leadership to solve issues *… more
- Centene Corporation (Atlanta, GA)
- …**Position Purpose:** Primary contact for assigned market(s) for all Sales Support functions from onboarding, certifications and commissions. Thrives in a fast ... evaluations, training, rapid disenrollments, etc. + Communicates the status of agent certification and re-certification with the field. + Coordinates all activities… more
- PNC (Atlanta, GA)
- …and also supports remote and hybrid work environments As a Loan Support Analyst within the Interim Servicing department, you will serve as a primary point ... the best experience for our customers. As a Loan Support Analyst within PNC's Interim Servicing - Midland organization,...assets throughout the life cycle of a loan. *Prior customer service experience, preferably in loan servicing or related… more
- PNC (Atlanta, GA)
- …also supports remote and hybrid work environments. As a Loan Support Analyst within PNC's Commercial Mortgage Backed Securities (CMBS) Servicing team, you will ... and have an opportunity to contribute to the company's success. As a Loan Support Analyst within PNC's Midland organization, you will be based in office within the… more
- Coinbase (Atlanta, GA)
- …environment.* *What you'll be doing (ie. job duties): * Wear multiple hats of Customer Experience, CX Agent Experience and Technology leader to deliver secure, ... place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation...Attendance is expected and fully supported. *Team* - The Agent Productivity Tools (APT) organization is a vital part… more
- Coinbase (Atlanta, GA)
- …peak efficiency. We design, build, and own platforms that prioritize the customer -first approach while driving agent productivity and maximizing automation. Our ... you, there's no better place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation is required throughout the… more
- USG Insurance Services, Inc. (Atlanta, GA)
- …The Role Itself In this role, you will engage directly with our primary customer , the independent Property and Casualty Retail Agent . Acting as a representative ... Producer/Broker Hours : 8:30-5:00 Local Time Location : Remote or hybrid, depending on your area Compensation...USG, a distinguished national wholesale broker and managing general agent (MGA) with a prominent presence across the nation.… more