- Coinbase (Albany, NY)
- …peak efficiency. We design, build, and own platforms that prioritize the customer -first approach while driving agent productivity and maximizing automation. Our ... you, there's no better place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation is required throughout the… more
- Oracle (Albany, NY)
- …comprehensive support throughout the implementation, coordinating closely with the customer , internal team, and product support to drive the successful ... Strong customer focus, excellent problem-solving and analytical skills. \#LI-KA1 \#LI- REMOTE Disclaimer: **Certain US customer or client-facing roles may be… more
- Rubrik (Albany, NY)
- …requirements. **Key Responsibilities** + Partner closely with Sales Engineering teams to support customer POCs, pilots, and technical evaluations of our identity ... **Identity Architect - Microsoft Identity Systems** **Location: Remote (US-based)** **About the Role** We are seeking...+ Conduct hands-on validation of features in lab and customer environments + Support Sales Engineering organization… more
- Guardian Life (New York, NY)
- …develop and integrate automation solutions that drive business growth, improve customer experiences, and reduce operational costs. **You Are:** + Strategic ... Assistant Impact: Evaluate how automated chatbots, virtual assistants influence customer engagement, retention, and operational efficiency, ensuring seamless human-technology… more
- Capital One (Albany, NY)
- …satellite services are prohibited and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on VPN must be at ... operations. The associate will engage in dealer resolutions, Dealer Navigator support , call/chat, product support and billing. **Responsibilities:** + Execute… more
- The Hartford (New York, NY)
- …the agent , Underwriter and the Operations Service Center Underwriting Support + Performs initial prequalification on all new account submissions, generates a ... a point of contact for brokers and provide optimal customer service experience on behalf of the company +...and company when reviewing new or renewal accounts. + Support sales efforts through an understanding of Middle Market… more
- Rubrik (Albany, NY)
- …developing new opportunities, managing pipeline, executing account strategies, and managing customer expansion. The AE must be quota-driven, and will represent ... to existing and new Partners that positively impact Federal sales goals. + Support the Rubrik Federal sales organization in the field through mindshare, partner… more
- US Tech Solutions (East Syracuse, NY)
- …high emphasis on customer satisfaction. **Key Responsibilities:** * Provide exceptional customer support to homeowners. * Handle homeowners to assist with ... great opportunity for you. We are seeking a motivated, process-oriented individual in our Customer Care Center to support our customers via telephone and written… more
- Oracle (Albany, NY)
- …to define capabilities that unify structured and unstructured data for AI and agent use cases. + Collaborate with remote and geographically distributed teams ... to drive strategy, roadmap, and delivery of a modern, scalable Agent /AI/ML platform. You'll be responsible for defining product vision, gathering requirements… more
- Capital One (Albany, NY)
- …with auction management and report sale performance and metrics.** **The position is 100% remote with weekly travel. Travel may support multiple regions and will ... and do not meet performance criteria required for optimal agent / customer interactions** + **ISP download speeds on...agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $93,400 - $106,600 for Principal… more