- NTT DATA North America (Greenville, NC)
- …+ This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in ... We are currently seeking a Helpdesk Senior Associate - REMOTE to join our team in Greenville, North Carolina...clinicians, 1,000 physician practices and 50 insurance providers in support of 65 million policy holders. Job Responsibilities Include:… more
- Teleperformance USA (NC)
- **Category :** ** Customer Service/ Support ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... **As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you...Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?… more
- Sharecare (Raleigh, NC)
- …Coach is an integral part of an overall client specific Health and Care Support Team that engages and supports members with improving lifestyles and behaviors that ... The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to...care team, including nurses, pharmacists and external vendors. + Support operational aspects of the assigned area to meet… more
- Under Armour, Inc. (Raleigh, NC)
- …Levels and allocation is achieving balance across operations and channels * Monitor agent behaviors to optimize efficiency * Support the Operations team in ... to troubleshoot agent system issues to ensure business continuity * Support agents experiencing Telephony issues, partner with leadership to solve issues *… more
- The Hartford (Charlotte, NC)
- …and data engineering solutions to drive business transformation and enhance customer experiences. This role requires strategic thinking, expertise in data ... and AI. This role can have a Hybrid or Remote work arrangement. Candidates who live near Hartford, Ct;...+ Execution & Delivery: Define the target state for customer domain data that includes a Customer … more
- Cardinal Health (Raleigh, NC)
- …and ensures that special requirements are included in an order. **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is ... 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer...have been utilized + Previous experience working in a remote /work from home setting is preferred + Prior experience… more
- Coinbase (Charlotte, NC)
- …(CX) organization is on a mission to provide the most trusted and value-added Customer Support in Crypto. Our team is dedicated to eliminating customer ... place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation...global user base via self-service and automation, and optimizing customer support interactions to create an effortless… more
- PNC (Charlotte, NC)
- …and also supports remote and hybrid work environments As a Loan Support Analyst within the Interim Servicing department, you will serve as a primary point ... the best experience for our customers. As a Loan Support Analyst within PNC's Interim Servicing - Midland organization,...assets throughout the life cycle of a loan. *Prior customer service experience, preferably in loan servicing or related… more
- PNC (Charlotte, NC)
- …also supports remote and hybrid work environments. As a Loan Support Analyst within PNC's Commercial Mortgage Backed Securities (CMBS) Servicing team, you will ... and have an opportunity to contribute to the company's success. As a Loan Support Analyst within PNC's Midland organization, you will be based in office within the… more
- Coinbase (Raleigh, NC)
- …environment.* *What you'll be doing (ie. job duties): * Wear multiple hats of Customer Experience, CX Agent Experience and Technology leader to deliver secure, ... place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation...Attendance is expected and fully supported. *Team* - The Agent Productivity Tools (APT) organization is a vital part… more