- NRTC (Raleigh, NC)
- …analyst, and process improvement + Provide reports on quality metrics, including agent performance scores and customer satisfaction indicators + Recommend and ... assessing the caliber of performance for all Call Center Technicians that provide customer service to our Members. The QA Specialist will monitor contacts to assess… more
- Ankura (NC)
- …updates to clients. + Client and Colleague Interaction: Provide exceptional customer service to clients, addressing inquiries and concerns promptly and ... Collaborate with legal and administrative teams to ensure comprehensive support for clients. Qualifications: + Bachelor's degree in business administration,… more
- USG Insurance Services, Inc. (Charlotte, NC)
- Inside Broker Hours : 8:30-5:00 Local Time Location : Remote or hybrid, depending on your area Compensation : Based on Experience Offices : At USG, we empower our ... team members with the flexibility to opt for remote , hybrid, or fully in-office schedules. Presently, we operate...USG, a distinguished national wholesale broker and managing general agent (MGA) with a prominent presence across the nation.… more
- USG Insurance Services, Inc. (Charlotte, NC)
- Account Executive: Brokerage Hours : 8:30-5:00 Local Time Location : Remote or hybrid, depending on your area Compensation : Based on Experience Offices : At USG, we ... our team members with the flexibility to opt for remote , hybrid, or fully in-office schedules. Presently, we operate...USG, a distinguished national wholesale broker and managing general agent (MGA) with a prominent presence across the nation.… more
- UNC Health Care (Morrisville, NC)
- …communities we serve. **Summary:** The HCS Operational Project Manager will support /manage/direct projects tied to UNC's Access Center software(s) and new software ... not limited to, Epic Workflows, Call Center software(s), Scheduling workflows, Call agent workflows. The HCS Operational Project Manager will also support /manage… more
- PNC (Charlotte, NC)
- …PNC provides a best in class office environment; and also supports remote and hybrid work environments. **Job Description** + Administers primarily highest level ... transactions, including syndicated loans, both where PNC is the Agent and Participant, for clients with the goal of...regulations. + Evaluates high level risk assets or the customer 's cash flow, balance sheet, long-term business plans and… more
- Pearl Interactive Network (Raleigh, NC)
- …Supervisor** **(CCS)** is responsible for providing supervision and leadership to Customer Service Representatives (CSRs), to meet program objectives and customer ... Hours:** 8 am - 8 pm EST Monday-Friday **Technical Equipment and Remote Office Requirements:** 1. Broadband internet connection with a minimum download speed… more
- CIBC (King, NC)
- …only be required to be on-site on an occasional basis._ We have embarked on an Agent @Home remote work program. All employees are required to meet the Agent ... you will play a pivotal role in enhancing our customer portfolio through reactive engagement in both inbound and...location within two hours' notice for any business-related purposes. Agent @ Home Program Requirements + Ability to work… more
- Link Solutions Inc (Durham, NC)
- …reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure ... Link is quality and compliance-focused, under our guiding philosophy "Mission First, Customer Always". If you're looking for a technology company that values… more
- Chemours (Raleigh, NC)
- …This position will be available at the **Corporate Headquarters in Wilmington, DE** (or remote in the US with expected travel) and report directly to the Thermal and ... and execute the Chemours TSS global manufacturing operations strategy to meet business and customer needs. The TSS business has two large plants located in Texas, a… more