- Rubrik (Columbus, OH)
- …and internal staff in the development of fully integrated technology solutions in support of pre-sales activities in the assigned market. + Assists in the analysis, ... Successfully builds relationships with the account team, partners and customers in support of sales team objectives and engages and leverages corporate resources,… more
- Ryder System (Columbus, OH)
- …Partner III is the strategic partner who will deliver HR programs and solutions in support of both short term and long term business goals for a Ryder division, ... increase productivity and retention. + Acts as a change agent with a working knowledge of change management skills...Participates in special projects as assigned. + Provides administrative support for management bench strength programs. + Focus on… more
- Oracle (Columbus, OH)
- …years production experience with LLM agents 3. Proven record improving agent reliability via reward modeling, policy learning, constitutional methods, tool-use ... enforce SLAs with canary/blue-green rollouts and safe rollback. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable… more
- Capital One (Columbus, OH)
- Senior Associate, Product Management: Velocity Black Agent Tools Product Management at Capital One is a booming, vibrant craft that requires reimagining the status ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We're excited to share that Capital One US… more
- Coinbase (Columbus, OH)
- …for building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both ... Twilio, Zendesk, or similar). * Demonstrated experience integrating or building AI-powered customer support solutions, such as chatbots, LLM-based assistants, or… more
- Cardinal Health (Columbus, OH)
- …and ensures that special requirements are included in an order. **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is ... 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer...have been utilized + Previous experience working in a remote /work from home setting is preferred + Prior experience… more
- Oracle (Columbus, OH)
- **Job Description** **Senior Support Engineer 1** **- Oracle Exadata Cloud Services** **Shift:** US Hours with flexibility to cover nights/weekends as required ... be **U.S. Citizens** **About the Role** As a **Senior Support Engineer** 1 in Oracle's Support organization,...the forefront of solving some of our most complex customer challenges using Automation and Artificial Intelligence (AI) tools.… more
- Brookfield Properties (Cleveland, OH)
- …shifts: 7:00 AM-4:00 PM, 8:00 AM-5:00 PM, and 8:30 AM-5:30 PM. + Deliver remote support using industry-standard tools to resolve technical issues efficiently. + ... 127 Public Square Job Description We are seeking a technically adept and customer -focused professional to join our Service Delivery team. This position plays a… more
- Coinbase (Columbus, OH)
- …excellent user experience. * Partner with Product and Engineering teams owning our internal customer support agent experiences to build clean handoffs and ... which is responsible for defining and building the retail customer support experience. In this role, you...You'll report to a product leader who leads all Customer Experience ( Agent and Customer -facing)… more
- Coinbase (Columbus, OH)
- …(CX) organization is on a mission to provide the most trusted and value-added customer support in crypto. We eliminate pain points, empower customers via ... place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation...environment * Experience implementing or scaling LLM-based tools in customer support (eg, contact attribution, automation, or… more