• Principal Business Process Consultant, CRM…

    ServiceNow, Inc. (Addison, TX)
    …of the ServiceNow capabilities in their efforts to improve their processes + Lead customer design workshops + Owning support of key customer process ... work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their...+ Be the process expert in how to best support by using ServiceNow products using ServiceNow best practices… more
    ServiceNow, Inc. (08/22/25)
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  • Software Engineer

    Coinbase (Austin, TX)
    …peak efficiency. We design, build, and own platforms that prioritize the customer -first approach while driving agent productivity and maximizing automation. Our ... you, there's no better place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation is required throughout the… more
    Coinbase (08/09/25)
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  • Production Underwriting Assistant

    USG Insurance Services, Inc. (Arlington, TX)
    Production Assistant Hours : 8:30-5:00 Local Time Location : Remote or hybrid, depending on your area Compensation : $22.00 - $31.25 / hour Offices : At USG, we ... our team members with the flexibility to opt for remote , hybrid, or fully in-office schedules. Presently, we operate...USG, a distinguished national wholesale broker and managing general agent (MGA) with a prominent presence across the nation.… more
    USG Insurance Services, Inc. (09/01/25)
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  • Supervisor, Consumer Engagement

    CenterWell (Austin, TX)
    …met. **Educate:** Provide ongoing training reinforcement, clarify workflows, and support agents in navigating systems, scripts, and compliance guidelines. ... adherence. + Partner with QA, Training, and Compliance Managers to align agent performance with organizational standards. + Ensure logs are completed and submitted… more
    CenterWell (10/03/25)
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  • Delivery Senior Manager

    NTT DATA North America (Plano, TX)
    … agent downtime. Consistent availability is critical to business operations. + Remote employees must adhere to all technical support procedures and protocols. ... identify trends. + Establish communication plans with various levels of customer organizations regarding performance, metrics, and processes. + Track appeal metrics,… more
    NTT DATA North America (09/11/25)
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  • BPO Senior Director

    NTT America, Inc. (Plano, TX)
    … agent downtime. Consistent availability is critical to business operations. + Remote employees must adhere to all technical support procedures and protocols. ... Advanced ability to develop comprehensive and complex operational and strategic plans. ** Remote Working and Technology Requirements** To work remote , individuals… more
    NTT America, Inc. (09/02/25)
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  • Director, Maintenance, Reliability & Asset…

    Merck (Austin, TX)
    …Asset Management, Asset Reliability, Current Good Manufacturing Practice (cGMP), Customer -Focused, Global Management, Global Support , ISO Standard, Lean ... lifecycle. This is a hands-on leadership role for a technical change agent with broad global experience in asset management, maintenance, reliability and systems… more
    Merck (09/19/25)
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  • Continuous Improvement Analyst - Hybrid

    NRG Energy, Inc. (Houston, TX)
    …and deliver accurate communications to the Customer Care organization in support of implemented changes, including documenting agent processes, step actions, ... analysis and business intuition. + Provide analytical and technical support to Customer Care teams for analysis.... Hybrid work environment: 2-3 days in-office, 1-2 days remote . . The candidate may be required to occasionally… more
    NRG Energy, Inc. (09/13/25)
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  • UX Sr Technical Consultant, Platform

    ServiceNow, Inc. (Addison, TX)
    …Lead customer design and requirements workshops around Employee Center, Workspace, Virtual Agent and Mobile. + Work hand-in-hand with customer teams to shape ... our purpose to make the world work better for everyone. **The Team** The Customer Excellence Group (CEG) at ServiceNow works with customers to help them achieve… more
    ServiceNow, Inc. (09/19/25)
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  • Principal Technical Consultant, Data…

    ServiceNow, Inc. (Austin, TX)
    …and improving current instance configuration and setup to ensure proper design to support future of customer . + Identifying, debugging, and advising on system ... our purpose to make the world work better for everyone. **The Team** The Customer Excellence Group at ServiceNow works with customers to help them achieve their… more
    ServiceNow, Inc. (10/01/25)
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