• Account Manager - Excess Wholesale

    The Hartford (Houston, TX)
    …the agent , Underwriter and the Operations Service Center Underwriting Support + Performs initial prequalification on all new account submissions, generates a ... a point of contact for brokers and provide optimal customer service experience on behalf of the company +...and company when reviewing new or renewal accounts. + Support sales efforts through an understanding of Middle Market… more
    The Hartford (08/27/25)
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  • Senior Technical Consultant (AI), Platform…

    ServiceNow, Inc. (Austin, TX)
    …and improving current instance configuration and setup to ensure proper design to support future of customer . + Identifying, debugging, and advising on system ... from our employees about their experiences working at ServiceNow. **The Team** The Customer Excellence Group at ServiceNow works with customers to help them achieve… more
    ServiceNow, Inc. (10/03/25)
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  • Producer/Broker

    USG Insurance Services, Inc. (Arlington, TX)
    …The Role Itself In this role, you will engage directly with our primary customer , the independent Property and Casualty Retail Agent . Acting as a representative ... Producer/Broker Hours : 8:30-5:00 Local Time Location : Remote or hybrid, depending on your area Compensation...USG, a distinguished national wholesale broker and managing general agent (MGA) with a prominent presence across the nation.… more
    USG Insurance Services, Inc. (09/01/25)
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  • CX Consumer Senior Program Lead

    Coinbase (Austin, TX)
    …(CX) organization is on a mission to provide the most trusted and value-added customer support in crypto. We eliminate pain points, empower customers via ... place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation...environment * Experience implementing or scaling LLM-based tools in customer support (eg, contact attribution, automation, or… more
    Coinbase (09/10/25)
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  • Bilingual (German/English) Service Desk Analyst

    CAI (Austin, TX)
    …Service Desk Agent , you will be responsible for providing end user support to our clients utilizing excellent customer service skills. This is a ... **Req number:** R6133 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is a global technology...support to our customers applying technical knowledge and customer service skills via phone, email, or chat. This… more
    CAI (10/07/25)
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  • Service Desk Analyst - SME (Team Lead)

    GovCIO (Austin, TX)
    …service delivery activities to ensure service level agreements are met and improve customer satisfaction. This position will be fully remote and within the ... service desk related activities . + Coordinate with the customer and other support groups to manage...staff and end-users + Oversees training of service desk agent staff + Collaborate with tier three support… more
    GovCIO (09/20/25)
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  • Field Service Technician - On Site Services

    GE Vernova (Abilene, TX)
    …and organizational skills; + Self-motivated + Experience developing and maintaining good customer relations. + Change agent and process oriented. + Exhibit ... decarbonized future. **Job Description** **Roles and Responsibilities** + Technical support - installation and preventive / corrective maintenance in customers'… more
    GE Vernova (10/03/25)
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  • Agentic AI Solutions Architect

    Highmark Health (Austin, TX)
    …This role will lead the design and architecture of our next-generation intelligent agent systems and solutions powered by generative AI. As a key technical expert, ... 3 years of experience with Architecting and designing AI agent systems or similar autonomous systems + 2 years...years of experience with Designing robust data architectures to support AI/ML workflows and agentic systems **Preferred** + 3… more
    Highmark Health (09/18/25)
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  • Sr Manager, Software Engineering

    Cengage Group (Houston, TX)
    …platforms. As a successful technology leader, you will build and lead remote software engineering organizations using agile principles to architect and deliver high ... product and design teams and lead through data driven insights. With an eye toward customer centric focus, you will be obsessing about customer outcomes in every… more
    Cengage Group (08/26/25)
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  • Experienced Tax Professional (Uncredentialed)

    Mass Markets (Killeen, TX)
    …and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ... with experience. While prior contact center experience isn't required, Experience in customer service, technical support , inside sales, or back-office support… more
    Mass Markets (10/01/25)
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