- PNC (VA)
- …have an opportunity to contribute to the company's success. As a Loan Support Analyst Senior within PNC's Midland Investor Reporting organization, you will be based ... PNC provides a best in class office environment; and also supports remote and hybrid work environments. The Investor Reporting department is primarily responsible… more
- Pegasystems (Alexandria, VA)
- …of Specialist Solutions Consulting Job Category: Pre-Sales Consulting Location: US - New Hampshire - Remote | US - New Jersey - Remote | US - Connecticut - ... Remote | US - Georgia - Remote | US - New York - Remote...team, where individual contributors drive revenue growth through intelligent customer engagement solutions. As a Senior Manager, you'll lead… more
- Coinbase (Richmond, VA)
- …peak efficiency. We design, build, and own platforms that prioritize the customer -first approach while driving agent productivity and maximizing automation. Our ... you, there's no better place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation is required throughout the… more
- Merck (Richmond, VA)
- …Asset Management, Asset Reliability, Current Good Manufacturing Practice (cGMP), Customer -Focused, Global Management, Global Support , ISO Standard, Lean ... lifecycle. This is a hands-on leadership role for a technical change agent with broad global experience in asset management, maintenance, reliability and systems… more
- Koniag Government Services (Alexandria, VA)
- …part of the Inventors Assistance Center (IAC) team. These Specialists answer customer inquiries and provide patent assistance and information to the public. These ... are direct, part-time positions with our company, initially working at the customer site in Alexandria, VA, with telecommuting options following completion of IAC… more
- Seek Now (VA)
- …as strong as its weakest link + Customer Advocate - you deliver excellent customer service to every homeowner, agent , and client you encounter Whom You are ... Company Story: Seek Now is a customer experience-technology company leveraging a network of professional...in residential or commercial properties, potentially accompanied by an agent , homeowner, or other individuals. + Capture high quality… more
- Coinbase (Richmond, VA)
- …(CX) organization is on a mission to provide the most trusted and value-added customer support in crypto. We eliminate pain points, empower customers via ... place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation...environment * Experience implementing or scaling LLM-based tools in customer support (eg, contact attribution, automation, or… more
- Steampunk (Mclean, VA)
- …part of a program that is Agile? Are you interested in being an agent of change on a team committed to achieving client-focused, mission-driven excellence? Steampunk ... complete life cycle of solution development and delivery, providingAgile Project Management support and Scrum Master support for Agile teams, coordinating with… more
- Steampunk (Mclean, VA)
- …of a program that is Agile? Are you interested in being an agent of change on a team committed to achieving client-focused, mission-driven excellence? **Steampunk** ... of solution development and delivery, providing Agile Project Management support and Scrum Master support for Agile...practices and release management standards that align with the customer 's process. This individual will also ensure the team… more
- GovCIO (Richmond, VA)
- …service delivery activities to ensure service level agreements are met and improve customer satisfaction. This position will be fully remote and within the ... service desk related activities . + Coordinate with the customer and other support groups to manage...staff and end-users + Oversees training of service desk agent staff + Collaborate with tier three support… more