- Merck (Albany, NY)
- …process improvement, and inventory management. **Primary Duties and Responsibilities** ** Customer Service - Billing Escalations** + Provide enthusiastic ... by site or organization, with Friday designated as a remote -working day, unless business critical tasks require an on-site... Customer Experience Management, Customer Handling, Customer Satisfaction Surveys, Customer Service ,… more
- Philips (Latham, NY)
- …telephone and remote technical support to external customers + Resolving customer service events by leveraging Philips tools and resources as needed ... better our team. **Your role:** + Acting as a Remote Service Engineer (RSE), the aim of...provide telephone, remote technical support, and provide remote diagnostics to external healthcare customers and… more
- Merck (Albany, NY)
- …US domestic Order Management Center, with support provided to HomeAgain and International Customer Service groups + Work with warehouse key users/leads to ... Experience Design, Customer Experience Design, Customer Experience Management, Customer Satisfaction Surveys, Customer Service , Customer … more
- Nestle (New York, NY)
- …fostering collaboration, you will make a significant impact on the overall service quality, technician skill development, and customer satisfaction. Your ... for your development and growth. Join us! **Position Summary:** As a Field Service Engineering Advisor, you play a pivotal role in delivering tailored services and… more
- Fujifilm (Albany, NY)
- …relationship building, new account targeting, extensive product knowledge, and exceptional customer service . Primary department focus will be decision makers ... Account Manager will be responsible for sales of the Fujifilm Healthcare Americas Corporation's (HCUS) full portfolio (Endoscopy, Modality Solutions, and Medical… more
- Nestle (New York, NY)
- …You are passionate about and skilled in curating data to deliver excellent customer service and experiences. You have proficiency in creating, qualifying, ... and analyzing chatbot data to provide outstanding AI-based automated customer service . The successful candidate will be...rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits.… more
- ThermoFisher Scientific (Grand Island, NY)
- … Service Engineer II is responsible for managing all aspects of field service support and customer relationship management including but not limited to: ... installation, repair, preventative maintenance, and instrument qualification. The Engineer II, Field Service will be customer oriented, an advocate for Thermo… more
- Medtronic (New York, NY)
- …can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down ... Life** Bring your sales talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical… more
- Fujifilm (Albany, NY)
- …Marketing Team in the on-going development of required educational resources for the customer , sales team, Field Service Team, and internal support personnel. + ... Overview** The purpose of this role is to provide customer support of Fujifilm ES equipment in the Endoscopy...Company and its sales team. **Company Overview** At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate… more
- Mount Sinai Health System (New York, NY)
- …a team of data analysts. The Assistant Director models the highest standards for customer service and is committed to client satisfaction while responding to ... as well as collaboratively as part of a team + Must have a strong customer service orientation Non-Bargaining Unit, 807 - Development Office - ISM, Icahn School… more