- ManTech (Herndon, VA)
- …hybrid position with 4 days onsite and 1 day remote . The **Desktop Support Services Help Desk Lead** oversees the help desk operations and support ... ManTech seeks a motivated, career and customer-oriented **Desktop Support Services Help Desk Lead** to join our team in **Washington, DC.** This is a… more
- Chenega Corporation (Arlington, VA)
- …+ Strong understanding of ITIL framework and best practices. + Experience with Jira help desk ticketing systems and remote support tools. + Excellent ... **Req ID:** 36590 **Summary** ** Help Desk Manager** **Arlington, Virginia** Are you ready to enhance your skills and build your career in a rapidly evolving… more
- Excentium (Falls Church, VA)
- Help Desk Technician Summary Title: Help Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician ... and commercial organizations. We have an opportunity for a Help Desk Technician supporting one of our...Specialists provide support through analysis and problem resolution using remote communication or through telephone contact with the client… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 37156 **Summary** **VIP Help Desk Senior (Class)** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... take your career to the next level! The **VIP Help Desk Senior (Class)** is a dedicated...minimize downtime and disruption. **Responsibilities** + Provide onsite and remote Tier II support to all users, with a… more
- General Dynamics Information Technology (Arlington, VA)
- …Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Support,Problem ... turn into opportunity. And our work depends on a Help Desk Specialist joining our team to...Client in an Exchange Server Environment + Experience with remote access to users' computers + Experience working with… more
- MPR Associates (Alexandria, VA)
- …engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking a unique, ... exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve the software and...to escalate and resolve more complex problems. + Uses remote access tools to evaluate and troubleshoot issues for… more
- Enterprise Horizon Consulting Group (Yorktown, VA)
- …Job Description Enterprise Horizon Consulting Group is looking for a motivated Customer Support ( Help Desk ) Analyst to join our team and support our DoD client. ... solutions to various issues. Work Schedule This is a remote position. Schedule is mandated by the gov't client....Active Secret Clearance is required. + Previous DoD customer support/ help desk experience is highly desired. +… more
- V2X (Springfield, VA)
- …Shall have 1 or more years of experience working in an enterprise IT Service Desk or Help Desk role. + Demonstrated experience providing technical assistance ... responsibility, and professionalism. We are hiring a great opportunity for an Service Desk Specialist - active TS/SCI clearance. This position will be based in… more
- CACI International (Ashburn, VA)
- …* * **The Opportunity:** CACI's Agile Solution Factory (ASF) is hiring an experienced Help Desk Specialist to support a Customs and Border Protection (CBP) ... and maintain knowledge base articles, training materials, and documentation for the help desk team. Define and strategize Incident, Knowledge, and Problem… more
- CACI International (Sterling, VA)
- Service Desk Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel ... currently looking for a motivated, career and customer-oriented Service Desk Lead with Agile methodology experience to join our...by: + Helping reproduce and diagnose problems + Providing remote support to users for network and desktop hardware… more