- Cognizant (Columbus, OH)
- …Team Management: Managed onshore, nearshore, and offshore teams supporting Sales Cloud and Service Cloud across Sales, Customer Service , and Technical ... ensuring seamless integration with existing systems and business processes. . Remote Project Delivery: Delivered the Sales Cloud implementation on-time and on-budget… more
- Humana (Columbus, OH)
- …or a related field + 5 years of experience with program delivery, customer experience strategy, service design and/or business improvement experience + ... analytics to create, optimize, measure and scale member-facing interventions. Location: remote or if near Louisville hybrid The Program Delivery Senior Professional… more
- Humana (Columbus, OH)
- …scale across lines of business + Collaborate with marketing, clinical, and service design teams to define personalization rules, campaign logic, and success metrics ... CDPs, NBA engines, and orchestration tools + Deep understanding of customer journey orchestration, lifecycle marketing, and real-time personalization + Experience… more
- Humana (Columbus, OH)
- …of specifications. Develops specifications for new products/services, applications and service offerings. Making architectural decisions that will be followed by ... business needs and develop architecture solutions and blueprints for the customer experience center platform solutions + Lead and govern technical solutions… more
- Humana (Columbus, OH)
- …expert for Humana Behavioral Health market teams. + Assesses and interprets customer needs and requirements. + Manages internal and external behavioral health ... (ICT)meetings as key participant. + Collaborates and monitors referral tracking and service access metrics with Humana enterprise, PIHP or other key partners related… more
- GE Aerospace (East Cleveland, OH)
- …+ Supports the development data and data delivery platforms that are service -oriented with reusable components that can be orchestrated together into different ... to navigate complex, undefined scenarios **Business Acumen:** + Ability to consult customer on alignment of outcomes and desired technical solutions at an enterprise… more
- Hilton (Columbus, OH)
- _\*\*\*The location for this position is virtual/ remote \*\*\*_ This is your chance to be part of a Global Sales Team that ensures Hilton owners and operators receive ... colleagues from different departments ensures understanding and a holistic approach to customer needs + Use a CRM \( Customer Relationship Management\) system… more
- Hilton (Columbus, OH)
- _\*\*\*The location for this position is virtual/ remote \*\*\*_ This is your chance to be part of a Global Sales Team that ensures Hilton owners and operators receive ... areas of opportunity\. + Understand Airline industry trends that impact customer buying and offer creative solutions\. + Strengthen relationships with hotels… more
- Huntington National Bank (Cleveland, OH)
- …Manager markets and manages highly specialized lease relationships. This position can be remote but will be hybrid if located near a Huntington office. Duties & ... in new lease originations. + Develops and maintains quality customer relationships. + Understands the customer 's needs...maintain a strong community, and do their best work. Remote roles will also have the opportunity to come… more
- Cardinal Health (Columbus, OH)
- …in Spanish required + 1-3 years in related field preferred + Previous customer service experience, preferred + Knowledge of practices and procedures commonly ... used in a call center or customer service environment, preferred + Clear knowledge...preferred + Clear understanding of Medical, Supplemental, and pharmacy insurance benefit practices, preferred + Excellent written and oral… more