- TekSynap (VA)
- …**REQUIRED QUALIFICATIONS** + A minimum of 5 years of functional and technical experience with implementing and replacing access switches in a large campus network ... environment + Experience with operations, maintenance and troubleshooting of large complex...various locations and limited overseas + Type of environment: Home/ Customer sites + Noise level: Medium + Work schedule:… more
- Fannie Mae (Reston, VA)
- …and improve processes by saving time, reducing costs, reducing risk, or improving the customer experience * Bachelor degree or equivalent * Target salary range ... a valued colleague on our team, you will perform tasks that support customer and performance measures that focus on completeness, timeliness, quality, and … more
- Mass Markets (VA)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... highly organized and detail-oriented Virtual Assistant to join our remote team. The virtual assistant's primary responsibility is to...and accommodations + Manage a contact list + Prepare customer spreadsheets and keep online records +… more
- ISC2 (Richmond, VA)
- …an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber ... empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2,… more
- TekSynap (Arlington, VA)
- …performance, report on performance, and take corrective actions. + Respond to customer incident tickets promptly and restore systems and services to full operational ... for voice services, ensuring industry standards compliance. + Proven experience in operating and maintaining VoIP and VoSIP systems....with disabilities to perform the essential functions. + Location: Remote + Type of environment: Remote +… more
- Fannie Mae (Reston, VA)
- …Management practice area * Determine the needs of diverse and complex customer groups which requires applied understanding and resolution of complex or unusual ... for this position which can be based in our Reston or DC location. *THE EXPERIENCE YOU BRING TO THE TEAM* *Minimum Required Experiences* * 8 years of experience… more
- ServiceNow, Inc. (Vienna, VA)
- …seminars + Support the regional ServiceNow partner channels to drive an effective customer experience + Articulate customer success strategies (and losses) ... AI's potential impact on the function or industry. + 10+ years of sales experience for customer workflows (CX) products the the Federal Government, ideally with… more
- Lincoln Financial (Richmond, VA)
- …risk. You will drive process improvements to deliver quality results, increase customer satisfaction, standardize, and simplify the experience across products, ... **Alternate Locations:** Work from Home **Work Arrangement:** Remote : Work at home employee **Relocation assistance:** is not available for this opportunity.… more
- Fannie Mae (Reston, VA)
- …needs across customer groups. * Applying advanced skill, knowledge and experience , design and develop software solutions to meet customer needs. * ... customers, and vendors, building relationship networks, contracting, etc. * Experience gathering accurate information to explain concepts and answer critical… more
- ServiceNow, Inc. (Vienna, VA)
- …building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience + Achieve financial targets set out for the assigned ... sales experience in IT Service Management, HR, Security Operations, Customer Service and IT Operations Management (within software or IT sales organizations)… more