- Mizuho Corporate Bank (New York, NY)
- …aptitude, and conflict resolution skills. + Bachelor's degree with 5-7 years of service desk support experience (ideally including 5+ years of demonstrated ... will be involved in a number of dynamic, strategic initiatives in key Service projects across the organization such as platform enhancements and its implementation.… more
- Fujifilm (Valhalla, NY)
- …and protocols to protect the data assets of the various shared service companies, while providing a safe and sustainable user-friendly operating environment. The ... manage various SAP systems within the company's IT shared service landscape, utilizing industry standard best practices and a...Regulatory resources from Fuji Group companies. This is a remote position and must be able to work East… more
- Marriott (New York, NY)
- …the business is turned over properly and in a timely fashion for quality service delivery. Pulls through business booked through the Sales Office, as well as ... up-selling each business opportunity to maximize revenue opportunity. Implements the brand's service strategy and applicable brand initiatives in all aspects of the… more
- Goodwill of the Finger Lakes (Rochester, NY)
- …skills, detail oriented, problem solving, time management and customer service oriented. ESSENTIAL DUTIES AND RESPONSIBILITIES: + Log customer questions ... + Ensure problem resolution by initiating and tracking problem assignments to Help Desk resources, vendors, and other IT staff, and by keeping the customer updated… more
- Mount Sinai Health System (New York, NY)
- …full-time experience in computer repair, maintenance and installation. + Strong customer service and organizational skills. + Excellent oral and written skills in ... Ability to provide technical support over the phone and/or desk side while maintaining a professional demeanor. + Ability...business area management and staff at the highest customer service level for all aspects of workplace technology services… more
- Mount Sinai Health System (New York, NY)
- …full-time experience in computer repair, maintenance and installation.? + Strong customer service and organizational skills. + Excellent oral and written skills in ... Ability to provide technical support over the phone and/or desk side while maintaining a professional demeanor. + Ability...Sinai users at multiple sites at the highest customer service level for all aspects of workplace technology services… more
- Colliers Engineering & Design (Rochester, NY)
- …of contact for helpdesk inquiries. + Record, track, and document the help desk request problem solving process including actions taken through to the final ... servers, switches, network devices, UPS). + Provide onsite and remote support to end users. + Assist with audio...support tools. + Experience using ticketing systems such as Service Now. + Participate in rotating schedule for New… more
- The Hartford (Clinton, NY)
- …or Expression/Religion/Age INTERNET REQUIREMENTS: + For full-time, occasional, part-time, or remote positions: (1) high speed broadband internet service is ... days a week (Tuesday through Thursday).We will also consider remote workers in the following mountain and pacific time...long- standing history, broad coverage offering and exceptional claims service . + Support a high performing sales culture. Act… more
- BlackBox (New York, NY)
- …in a timely manner Additional Responsibilities: . Manage user incidents routed from the Service Desk , or escalate where appropriate, ensuring the provision of a ... Essential Functions: . Answer all service calls in a timely manner, providing excellent...Ability to use a laptop to provide access to remote engineers to load set configurations on equipment .… more
- Custom Computer Specialists (Hauppauge, NY)
- …issues to Level 2/3 support teams with detailed documentation + Provide remote technical support for desktops, laptops, mobile devices, and peripherals + Support ... 1-2 years of experience in a technical support, help desk , or NOC environment + Familiarity with Windows 10/11...and critical thinking skills + Excellent communication and customer service abilities + Ability to prioritize tasks and work… more