- ManTech (Mclean, VA)
- **MANTECH seeks** a motivated, career-oriented, and customer-focused Remote Support Technician to join our team in McLean, VA. In this role, you will work ... + Utilize ITIL-based processes to efficiently manage and resolve incoming incidents, service requests, and demands, ensuring timely and accurate issue tracking. +… more
- BCA Financial Services, Inc. (Richmond, VA)
- …medical office, medical front desk , call center, call center representative, remote call center, customer service jobs, contact center, customer service ... REMOTE POSITION - Actively Hiring ($17 per hour...where you can be solution driven, provide exceptional customer service , all while being rewarded and recognized for your… more
- Conduent (VA)
- …in? What is the status of my submitted claim? **Requirements for Remote Call Center Representative:** Successfully complete customer service assessment & ... culture where individuality is noticed and valued every day. ** Remote Call Center Representative** We are looking for people...are members of a supportive team. Your excellent customer service and communication skills will help us create positive… more
- Bilfinger Industrial Services Inc. (Reston, VA)
- Project Manager - Remote Centennial is a national leader in renovation, construction, and design-build services, with a national reach spanning from Florida to ... agreements, in order to propose solutions, identify improvements, enhance customer service and retention, and grow business + Safety: Ensures compliance with… more
- NANA Regional Corporation (Arlington, VA)
- Suvi is hiring a Field Service Technician to provide training and on-site support, helping our government client effectively use analytical tools to achieve their ... to join our exceptional team! **Responsibilities** **Responsibilities:** + Provide training and desk -side support to assist our government client in achieving a high… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- ASM is looking for a Full Time Service Desk Analyst to work on the Service Desk , which is the first line of support for our customers. The ideal ... customer incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support, ...service delivery demands. + Provide 100% phone and remote technical support, or chat or through the Incident… more
- TekSynap (Arlington, VA)
- …(WIs), and program documentation. + Lead the development and implementation of service desk strategy, quality assurance (QA) programs, and continuous improvement ... initiatives. + Provide oversight for service desk operations, ensuring 24x7x365 coverage for...the Tier I Call Center, Tier II Deskside and Remote Support, and other optional task areas to ensure… more
- IT Concepts (Salem, VA)
- …ensuring optimal operation and user satisfaction. + Assist in delivering both remote and desk -side technical support, responding to IT support tickets, ... and achieve extraordinary milestones. Kentro is hiring an experienced Customer Service Engineer (System Administrator) to support our VA-ESOM- End Point Support… more
- KeenLogic (Alexandria, VA)
- …and collaborative team environment in Alexandria, VA. This position is currently remote and full-time, Monday-Friday, but may transition to onsite work. We are ... to be escalated. Communicate with employees and contractors; displaying strong customer service skills, using professionalism, tact and diplomacy at all times in… more
- NANA Regional Corporation (Fredericksburg, VA)
- …In this role, you will be a part of an overall Electronic Surveillance Service Delivery and Service Level Agreement (SLA) Management process for the FBI ... and experience demonstrating an understanding of law enforcement and IT service management, incident management, and problem resolutions process, or equivalent. To… more