- General Dynamics Information Technology (Fairfax, VA)
- …and play a meaningful part in improving how agencies operate. The **Navy Enterprise Service Desk (NESD)** program is seeking a mid-level **Remedy / Helix ... between Helix and external applications/systems + Develop Digital Workplace Service Offerings + Work incident assignments, communicate with customers per… more
- KeenLogic (Mclean, VA)
- …help desk operations, ensuring efficient issue resolution and consistent service delivery. + Design and implement enterprise-wide training programs for technical ... including health, dental, vision, PTO, 401(k), and life insurance. This is mainly remote , personnel must be available to periodically attend meetings in McLean, VA.… more
- KeenLogic (Mclean, VA)
- …with applicable security regulations and standards + Oversee and support global help desk operations to ensure efficient service delivery and user satisfaction + ... of our government clients. This is a part-time position. This is mainly remote , personnel must be available to periodically attend meetings in McLean, VA. Required… more
- TekSynap (Springfield, VA)
- …network infrastructure, server infrastructure, network security, telecommunications systems and service desk . Responsible for managing and setting priorities ... to perform the essential functions. + Location: Springfield or Ashburn, Virginia + Remote or In-Person: 100% Onsite + Type of environment: Office + Noise level:… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …support** , resolving escalated technical issues effectively and efficiently. + Respond to service desk escalations using tools like **ServiceNow** or **NETS** ; ... Required:** None **Job Family:** Systems Administration **Skills:** IT Help Desk ,Linux,Microsoft (MS) Active Directory (AD),System Administration,Windows 10 **Certifications:** CompTIA… more
- General Dynamics Information Technology (Fairfax, VA)
- …and play a meaningful part in improving how agencies operate. The **Navy Enterprise Service Desk (NESD)** program is seeking an associate level **Remedy / Helix ... Work incident assignments, communicate with customers per defined methods and within service level agreement, create follow-on change requests and jira stories to… more
- CAI (Richmond, VA)
- … service requests to correct resources + Escalate complex issues to Tier 2 Service Desk resources + Provision application access + Identify and route Data ... ID Number** R5942 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated...to the next level! If you have strong customer service experience, specifically in healthcare, and are looking for… more
- Acclaim Technical Services (Mclean, VA)
- …Officers (EITSO) to serve on a team of IT support professionals responsible for remote incident response. In this role, you will use processes to streamline the ... basic user training in support of off-the-shelf applications and office products Performing remote desktop triage and system repair using remote tools. +… more
- NANA Regional Corporation (Winchester, VA)
- …delivering full lifecycle IT services, including software development, cloud migration, service desk , operations and maintenance, and security compliance. + ... hybrid, geographically dispersed team, fostering collaboration and productivity across remote and onsite staff. + Designate team leads for...Strong knowledge of cloud service models (IaaS, PaaS, SaaS) and federal cloud security… more
- Oneida Technical Solutions (Chantilly, VA)
- …metrics and proactively identify issues or performance trends + Collaborate with service desk , desktop engineering, and infrastructure teams to resolve end-user ... We have an exciting opportunity to support the Air Force Enterprise IT as a Service (EITaaS) Wave 1, specifically advancing the solution for bringing the EITaaS IT … more