- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …customer satisfaction and continuous service delivery demands. + Provide 100% phone and remote technical support, or chat or through the Incident Management ... support for our customers. The ideal candidate possesses outstanding customer service, technical aptitude, and a desire to "own" customer incidents and requests to… more
- IDS International (Arlington, VA)
- …errors, and basic user support. Be able to communicate issues to the remote Technical Support Team and Software Developers and manage troubleshooting ticketing ... and network troubleshooting. With opportunities to travel to exercise sites and provide remote support, this role offers a dynamic and exciting environment to hone… more
- ManTech (Arlington, VA)
- …include but are not limited to:** + Provide advanced onsite and remote technical support, specializing in complex troubleshooting and problem resolution. ... resolve hardware and software issues, install and configure equipment, and provide technical assistance to end users. + Perform onsite maintenance, upgrade, and… more
- Saliense Consulting (Mclean, VA)
- …- connect with us to get a preview of the full benefits package. Role: Technical Writer Location: Remote (Must be available to work EST hours) Position Overview: ... The Technical Writer will provide expertise related to quality control...to quality control and quality assurance review and provide technical security documentation. Specifically, looking for someone that is… more
- CAI (Richmond, VA)
- **Job ID Number** R5861 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As the Technical Production Support Analyst, you will be ... applications and banking platforms. **Job Description** We are seeking a dedicated ** Technical Production Support Analyst** to join our dynamic team for a full-time,… more
- GE HealthCare (VA)
- …with other team members including Biomed engineers, Security Operations Center Agents and Remote Technical Engineers to ensure they are aware of the status ... a hybrid role that requires the candidate to work remote from home office as well as onsite at...+ Strong communication skills with the ability to communicate technical issues to the customer in an easy-to-understand manner.… more
- PingWind INC (Fairfax, VA)
- Salesforce Technical Architect Fully Remote * Fairfax, VA (http://maps.google.com/maps?q=Fairfax+VA+USA) Job Type Full-time Description PingWind is seeking a ... Salesforce development standards and best practices + Ability to communicate with technical and non- technical audiences Requirements + Bachelors Degree in… more
- Concentrix (Richmond, VA)
- …best practice guidance, risk assessments, support for migrations, and both onsite and remote technical assistance. The goal is to prevent issues before they ... careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix's… more
- Amazon (Richmond, VA)
- …written, verbal and customer service skills - Proven track record in remote technical support - Experience driving continuous improvement or programmatic ... in our fulfillment centers by providing proactive controls automation and technical support. Your expertise will be essential in troubleshooting complex control… more
- SAIC (Quantico, VA)
- …trends, best practices, and principles of IT customer support. + Provides on-site and remote technical support to approved seat service DCSA end users. + Part ... with desk side support and service desk resource teams, provides IT technical support by assigning or dispatching the appropriate resource to troubleshoot and… more