- ABBTECH Professional Resources, Inc. (Springfield, IL)
- Hello! ABBTECH Professional Resources and our partner Dell is seeking a technician to help with Tier 1 support remotely in the US. You must know your way around ... and delegate tickets to the correct department or to Tier 2-3. If you or someone you know is...**Start Date** : Within 4 weeks + **Location** : Remote + **Requirements** : + All positions require a… more
- Insight Global (Oak Brook, IL)
- …Friday - Tuesday 11AM - 8PM Wed - Sunday We are seeking a dedicated and customer -focused Tier 1 Customer Support Representative to join our client's ... 2+ years of experience in a Tier 1 IT Support or Technical Customer Service...phone etiquette. * Ability to work independently in a remote environment with a reliable internet connection. * Comfortable… more
- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- **What is the position?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish ... inbound calls for NSHD. As a Tier 1 SDR, you will assist customers...you will have the opportunity to showcase your exceptional customer service skills when speaking to customers via a… more
- Proven IT (Tinley Park, IL)
- Tier 1 Engineer Tinley Park, IL... needs through qualifying questions over the phone and remote diagnostics + Solves complex and simple customer ... troubleshooting and maintenance. This is the first level of technical customer support. The Tier I Engineer has a broad understanding of the hardware, software… more
- Crash Champions (Westmont, IL)
- …team goals and obtain career advancement opportunities. **JOB PURPOSE:** The ATE Manager, Remote Services is a full-time leadership role reporting to the ATE VP, ... Support Operations. This position oversees the Remote Services Center, ensuring efficient delivery of ...include managing team performance, optimizing processes, and maintaining exceptional customer service standards. The role also serves as a… more
- Ryder System (Springfield, IL)
- …+ Provide training, mentorship, guidance, support, and performance feedback to direct reports ( Tier 1 Call Center Representatives and Tier 2 Functional ... who can ensure the most efficient call center operations while maintaining customer satisfaction. Ensure Employee Services staff have the training and tools to… more
- Anywhere Real Estate (Chicago, IL)
- …from our concierge team. This position will report into the VP, Operations & Customer Insights. The Anywhere Leads Network team is focused on managing and growing ... reporting and analytics to support Anywhere Lead's operations & customer insights. + Lead and develop a data &...transactions of their life by providing access to a top- tier affiliated agent from one of Anywhere's owned and… more
- Anywhere Real Estate (Chicago, IL)
- …specific performance metrics and delivering a world-class brand value customer experience. Additionally, this position will independently manage assigned processes ... **Responsibilities:** + Support high-expectation organizations with a laser focus on top- tier franchises to drive significant growth and engagement. + Lead field… more
- Anywhere Real Estate (Chicago, IL)
- …to achieve specific performance metrics and deliver a world-class brand value customer experience. This position will also independently lead assigned processes and ... by supporting a dedicated Book of Business, many of which are high-expectation, top- tier organizations + Lead Field support of Franchise Sales in identified focus… more
- Crash Champions (Westmont, IL)
- …+ Provide information and advice on vehicle diagnostics and technical solutions to customer via telephone and supported equipment + Document all customer ... products and services + Maximize first time resolution of customer queries + Provide training support and basic technical...**Qualifications** + High School diploma or GED required + 1 to 3 years' experience as an automobile technician,… more
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