- University of Rochester (Rochester, NY)
- …expertise of the individual, and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE Responsible for the overall management of drug access for ... high-cost specialty and restricted access drugs in assigned clinics. Collaborates with clinical staff to acquire prior authorization for relevant providers, investigates benefits, enrolls patients in appropriate patient assistance programs, manages the vendor… more
- University of Rochester (Rochester, NY)
- …expertise of the individual, and internal equity considerations._ **Responsibilities:** Serves as a problem solver, advocate and liaison for patients, visitors and ... As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest… more
- University of Rochester (Rochester, NY)
- …expertise of the individual, and internal equity considerations._ **Responsibilities:** GENERAL SUMMARY Using excellent customer service skills and exercising ... thorough knowledge of hospital policy and procedures as they relate to inpatient, outpatient, or ancillary intake, financial, credit and charity policies throughout the continuum of care: arranges for admission of patients to inpatient and outpatient beds and… more
- University of Rochester (Rochester, NY)
- …expertise of the individual, and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: Provides vital dispatch and communication support for the ... entire University and its affiliates. Responds to and manages high-volume inbound inquiries via phone, email, web, and electronic interfaces. Troubleshoots and provides resolutions to issues with critical and non-critical inquiries regarding equipment and… more
- University of Rochester (Rochester, NY)
- …expertise of the individual, and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE Provides MAG staff and guests with a superior customer service ... experience while safeguarding the integrity of MAG's exhibitions and irreplaceable art collection. Welcomes staff, guests and vendors and relays information and direction of routine and limited nature. Performs time sensitive rounds to observe and contribute… more
- University of Rochester (Brockport, NY)
- …expertise of the individual, and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE Oversees and provides direction to lower-level team members, ... including serving as point of contact to answer questions and solve problems for difficult and unusual authorizations and referrals. Assists in problem identification, quantification and resolution. Trains new employees. Resolves problems and issues. Monitors… more
- University of Rochester (Rochester, NY)
- …expertise of the individual, and internal equity considerations._ **Responsibilities:** With minimal direction and considerable latitude for independent judgment, ... performs complex secretarial and administrative duties in a fast-paced environment in support of clinical, educational, and academic programs. Responsible for all clinic preparations, including but not limited to, providers' time and calendar management while… more
- University of Rochester (Rochester, NY)
- …expertise of the individual, and internal equity considerations._ **Responsibilities:** Manages medication coordination and removal of barriers that prevent patients ... from receiving their medications. Communicates with the prescriber's office to acquire necessary information to submit prescriptions to the patient's insurance for approval including prior authorization, and helps enroll patients in financial assistance… more
- University of Rochester (Rochester, NY)
- …expertise of the individual, and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: Performs all functions of student account management ... (registration, payment, billing, collection, refunds, fees, deferments, waivers, vouchers, account holds, and past due account transactions) for specialized account assignment of matriculated and non-matriculated undergraduate and graduate students who have… more
- University of Rochester (Rochester, NY)
- …expertise of the individual, and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: Provides timely responses to customer inquiries by telephone, ... email or website chatbox in an in- or outbound service center, consistent with service and quality standards. Troubleshoots and resolves customer complaints. **ESSENTIAL FUNCTIONS** + Initiates insurance billing, either electronically or via the use of the… more