• Clm Resltion Rep II , Hosp/Prv

    University of Rochester (Rochester, NY)
    …and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE The claims resolution representative II is responsible for working across the ... timely and routine action to resolve unpaid claims. The Claims Resolution Representative II reports to Accounts Receivable Management. **ESSENTIAL FUNCTIONS**… more
    University of Rochester (09/24/25)
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  • Pt Self-Pay Resoltn Ctr Rep II

    University of Rochester (Rochester, NY)
    …internal equity considerations._ **Responsibilities:** GENERAL PURPOSE The Patient Financial Representative performs the functions of Patient Account Management for ... University of Rochester Medical Facility Group (URMFG). The Patient Financial Representative responds to patients' inquiries via telephone, MyChart, mail, email, and… more
    University of Rochester (12/02/25)
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  • Pt Self-Pay Resoltn Ctr Rep II

    University of Rochester (Rochester, NY)
    …internal equity considerations._ **Responsibilities:** Job Summary The Patient Financial Representative performs the functions of Patient Account Management for ... University of Rochester Medical Facility Group (URMFG). The Patient Financial Representative responds to patients' inquiries via telephone, MyChart, mail, email, and… more
    University of Rochester (11/06/25)
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  • Customer Rep II , Laboratory

    University of Rochester (Rochester, NY)
    …considerations._ **Responsibilities:** GENERAL PURPOSE Serves as a customer service representative and technical resource in the Pathology and Laboratory Medicine ... Outreach Customer Support Department. With the ability to work independently as well as part of a team provides professional and expeditious quality customer service. Investigates and resolves problems internally and externally. **ESSENTIAL FUNCTIONS** +… more
    University of Rochester (12/04/25)
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  • Self-Pay Collection Rep II

    University of Rochester (Rochester, NY)
    …that the process conforms to federal and state regulations. The Collections Representative will represent the department and Strong Memorial Hospital (SMH), Highland ... Hospital and Medical Faculty Group (MFG) in a professional manner, protecting confidentiality of patient information at all times. **RESPONSIBILITIES** : Acts as a collection agency liaison to make certain accounts are following the self-pay cycle, terms of… more
    University of Rochester (11/06/25)
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  • Outpatient Access Rep II - Cpep

    University of Rochester (Rochester, NY)
    …expertise of the individual, and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE The OAS in CPEP (Comprehensive Psychiatric Emergency Program) ... As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest… more
    University of Rochester (12/11/25)
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  • Outpatient Access Rep II

    University of Rochester (Rochester, NY)
    …expertise of the individual, and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE Performs functions associated with patient information ... processing for ambulatory care visits. Completes the tasks of reception, registration, charge reconciliation process, appointment scheduling, eRecord task management, In Basket management and Telephone encounter management using the electronic medical record… more
    University of Rochester (11/19/25)
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  • Call Center Rep II

    University of Rochester (Rochester, NY)
    …expertise of the individual, and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE Provides communication support services, including general ... clerical, general information, wayfinding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical… more
    University of Rochester (11/12/25)
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  • Pt Self-Pay Resoltn Ctr Rep II

    University of Rochester (Rochester, NY)
    …expertise of the individual, and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: Provides timely responses to customer inquiries by telephone, ... email or website chatbox in an in- or outbound service center, consistent with service and quality standards. Troubleshoots and resolves customer complaints. **ESSENTIAL FUNCTIONS** + Initiates insurance billing, either electronically or via the use of the… more
    University of Rochester (11/06/25)
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  • Operations Support Rep II

    University of Rochester (Rochester, NY)
    …expertise of the individual, and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: Provides vital dispatch and communication support for the ... entire University and its affiliates. Responds to and manages high-volume inbound inquiries via phone, email, web, and electronic interfaces. Troubleshoots and provides resolutions to issues with critical and non-critical inquiries regarding equipment and… more
    University of Rochester (11/06/25)
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