- Coinbase (Sacramento, CA)
- …job duties): * Improve customer compliance operations by developing bar raising metrics , self-service tools, and deep analyses that drive actionable insights * ... components and recommend practical solutions * Monitor key performance metrics and use data to identify actionable opportunities to...order to solve business needs *Nice to haves:* * Report automation experience (eg using Python, R) * Knowledge… more
- US Marine Corps (Twentynine Palms, CA)
- …requirements. Develops, implements, and evaluates operational policies, procedures, and metrics to optimize program performance and support organizational goals. ... alignment and organization -level readiness. Reviews reports, audit summaries, performance metrics and other organizational data to create internal action plans to… more
- Intuit (Mountain View, CA)
- …evaluate the impact of business changes on workforce demand. + Monitor and report **real-time adherence, shrinkage, occupancy, and efficiency metrics ** , and ... or similar). + Strong understanding of forecasting techniques, resource planning metrics (AHT, occupancy, SLAs), and contact center dynamics. **Preferred:** +… more
- Coinbase (Sacramento, CA)
- …Enterprise Risk Management to escalate risks through the enterprise risk register and report relevant metrics to senior leadership as determined necessary. * ... on risk posture: Support synchronous and asynchronous reporting on findings, metrics , and recommend mitigations to business leadership. This includes ad hoc… more
- Eaton Corporation (Irvine, CA)
- …right key performance indicators (KPIs). * Analyze financial data and performance metrics related to operations to identify trends, opportunities, and areas for ... operational profitability while maximizing cash * Own the division's input of financial metrics , such as forecasts and profit plan for operational costs and … more
- Towne Park (San Jose, CA)
- …**_Financial and Business Systems Management_** + Understands and drives business metrics and performance measurements to ensure effectiveness, high performance and ... to maximize opportunities + Demonstrates the ability to positively move the metrics for forecasting, productivity, claims, customer service, and turnover + Manages… more
- The Hershey Company (Nuevo, CA)
- …skills, attention to detail, and a sense of urgency. Key performance metrics include On-Time Delivery, Document Accuracy, and Timely Document Delivery. * Major ... empty containers (target: 10 free days). * Monitor and report extra charges (D&D). * 3. Process Documentation &... extra charges (D&D). * 3. Process Documentation & Metrics * * Maintain Standard Operating Procedures (SOPs) for international… more
- HP Inc. (Palo Alto, CA)
- …ensuring alignment with corporate strategy and financial targets. + KPI and Success Metrics : Define, track, and report on key performance indicators (KPIs) to ... Advanced knowledge of data analytics, customer insights, and product usage metrics . + Experience in driving partnerships and collaborations with third-party vendors… more
- Northrop Grumman (Los Angeles, CA)
- …cutting-edge tactical missiles for the Department of Defense and our allied partners. You'll report directly to the Operating Unit Director and play a key role in ... not only meet but exceed cost, schedule, and performance metrics . In this role, you will lead the crucial...strategy to achieve and exceed growth and overall financial metrics + Develop trusted partnerships with key customers. +… more
- Stanford University (Stanford, CA)
- …it into project details, measurements, and special training of the team. Monitor, report on, and complete all phases of case management related to workload, ensuring ... management standards creating an equitable workplace. Continually monitor call metrics for service delivery improvement, SLAs adherence, and workload concerns.… more