- Wells Fargo (Irving, TX)
- …where there is a high volume of calls + Navigate multiple computer systems as you research customer needs and offer solutions, all while communicating effectively ... reading and interpreting legal documents + Ability to navigate multiple computer systems , applications, and utilize search tools to find information + Experience… more
- Mass Markets (Killeen, TX)
- …customer issues effectively, aiming for first-call resolution + Research internal systems to locate missing information and collaborate with other departments as ... and team meetings to stay up to date on systems and procedures + Adhere to assigned schedules and...(Word, Excel, PowerPoint, Outlook) + Familiarity with Windows operating systems + Dependable and punctual with strong time management… more
- Mass Markets (Killeen, TX)
- …aiming for first-call resolution + Research and retrieve information across systems to support customer needs + Accurately document interactions and process ... claims in internal systems + Engage customers in solution-focused conversations to identify...(Word, Excel, PowerPoint, Outlook) + Familiarity with Windows operating systems + Dependable and punctual with strong time management… more
- Citigroup (San Antonio, TX)
- …inquiries from clients across different platforms + Effectively use various computer systems to complete assigned tasks and address account inquiries + Develop and ... in a related role + Proficient in Microsoft Office and Windows Operating Systems + Demonstrated experience solving customer service inquiries + Effective verbal and… more
- Mass Markets (TX)
- …will apply the latest customer service techniques and learn our account management systems while helping improve the customer experience during a difficult time. Key ... + Improve the customer's experience + Utilize our service techniques and systems + Escalate customer dissatisfaction to proper channels In addition to becoming… more
- Ferguson Enterprises, LLC. (La Porte, TX)
- …concerns or questions. + Ability to effectively use customer relationship management (CRM) system and phone system . **Qualifications** + 1-3 years of sales ... and/or customer service experience is preferred. + 1-3 of Pipes Valves and Fitting knowledge required + Exhibit strong skills for sales, including the ability to upsell. + Proven track record of responding quickly to customer needs and ability to make… more
- CH Robinson (Plano, TX)
- …customer relationships. **What makes this role unique?** Our unparalleled support system allows you to effectively manage your portfolio with confidence. We ... the world's economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter… more
- Wells Fargo (Irving, TX)
- …to work guidelines, policies, and regulations and navigating multiple computer systems + Regularly receive direction from supervisor and escalate questions and ... meet or exceed business goals and objectives and navigate multiple computer systems , applications, and utilize search tools to find information + Knowledge,… more
- Charles Schwab (Westlake, TX)
- …keen focus on accuracy, proficient in CRM tools and lead tracking systems **Preferred Qualifications:** + Highly motivated self-starter who possesses integrity, a ... across multiple applications, including online research tools, databases, and email systems + Adaptability in changing environmental, economic, and client need… more
- Teleperformance USA (TX)
- …to type at least 25 words per minute.** + **Comfortable with desktop computer systems and have general knowledge of Windows-based systems .** + **Customer service ... and/or sales experience preferred.** + **College degree preferred but not required.** **Key Competencies:** + **Process Excellence:** **Demonstrate commitment to following established procedures and be customer service driven.** + **Collaboration:** **Proven… more
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