• Temporary Seasonal Quality Specialist

    TTEC (Lansing, MI)
    …**During a Typical Day, You'll** + Assists the Quality/Training Manager and Assistant Manager in auditing Key Performance Indicators (KPIs) for TTEC Operations, like ... outgoing correspondence and external survey results. + Review and evaluate operational procedures, including Customer Service interactions from all communication… more
    TTEC (08/13/25)
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  • Quality Assurance Specialist, Temporary

    TTEC (Lansing, MI)
    …**During a Typical Day, You'll** + Assists the Quality/Training Manager and Assistant Manager in auditing Key Performance Indicators (KPIs) for TTEC Operations, like ... outgoing correspondence and external survey results. + Review and evaluate operational procedures, including Customer Service interactions from all communication… more
    TTEC (07/10/25)
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