- Travel + Leisure Co. (Orlando, FL)
- …diploma or equivalent Training requirements * Contact Center experience or Sales/ Reservations environment equivalent. * Leadership knowledge * Sales skill * All ... and controlling quality in efforts of providing feedback for agent development * Reporting: Provide and review concise reporting...welfare benefits to associates who work 30 or more hours per week to meet your needs and support… more
- JPMorgan Chase (Tampa, FL)
- …both internal and external customers with questions related to travel reservations and more complex situations. Demonstrating problem-solving skills and functioning ... coaching Advisors on best practices to service all customers; monitor and manage agent errors, escalations, and customer exceptions, and update the information in a… more