- General Dynamics Information Technology (Macdill AFB, FL)
- …procedures and standards. + Interfaces with vendors to ensure appropriate resolution during network outages or periods of reduced performance. + Assists ... + Experience working directly with hardware vendors involved in the incident resolution process. + Provides Tier II support for problem identification, diagnosis,… more
- Siemens Energy (Orlando, FL)
- …for New Unit and Modernization and Upgrades products through 8-steps Issue Resolution process. + Lead and/or guide product development efforts to support project ... reviews (as needed) + Frame interface in module for target setting and issue resolution + Conduct risk management at modules and system level + Provide engineering… more
- Sedgwick (Tampa, FL)
- …Repair Solutions internal payment team. + Assists with research, review and resolution of carrier issues/concerns.Communicates and coordinates resolution to all ... skills, including efficient use of MS Excel + Excellent problem solving and resolution skills + Strong organizational skills + Ability to maintain confidentiality +… more
- Highmark Health (Tallahassee, FL)
- …Key business contact throughout numerous business units that may assist in the resolution of issues or problems. + Access, review, utilize, contribute content to and ... modeling, system testing activities, lead initial problem identification and resolution activities, maintains program/system documentation and prepares/maintains operations documentation… more
- EMCOR Group (Orlando, FL)
- …onboarding. + Provide advice and counsel to operations leaders to facilitate the resolution of employee relations matters. + Take part in conflict resolution , ... procedures as well as applicable legislation and regulations. + Coordinate the resolution of specific policy-related and procedural issues and inquiries. + Analyze… more
- Community Based Care of Brevard, Inc. (Orlando, FL)
- …concerns related to potential foster homes, offering recommendations for appropriate resolution . Under the guidance of the Licensing Supervisor, the Licensing ... between foster parents and case managers ensuring open communication and timely resolution of any identified concerns when applicable. * Applies mission, vision and… more
- NextEra Energy (North Palm Beach, FL)
- …to contract terms and conditions. + Coordinate the submission, tracking, and resolution of reinsurance recoveries, including facultative and treaty claims. + Analyze ... claims adjusters to assign claim value + Reports claims status, updates and resolution to appropriate financial and reporting team members + Presents claims status,… more
- Public Consulting Group (Tallahassee, FL)
- …successful and unsuccessful decisions made, and actions taken, through to final resolution have been captured in the ticket. + Apply appropriate troubleshooting ... Access knowledge bases, and frequently asked questions resources to aid in problem resolution . + Identify and learn appropriate software used and supported by the… more
- Brunswick (Edgewater, FL)
- …strong relationships with key dealers and customers. + Ensure timely and effective resolution of escalated service cases. + Has strong leadership and capacity to ... work with internal teams to drive problem resolution and improvements. _Project & Quality Management_ + Lead...implement action plans to improve service experience. + Monitor resolution time and effectiveness for escalated consumer and dealer… more
- ICF (Tampa, FL)
- …* Applying analytical and evaluative techniques to the identification, consideration, and resolution of a wide variety of FEMA and Public Assistance issues and ... stakeholders with training and technical assistance. * Coordinate and participate in resolution of project related issues and concerns. * Optimize procedures and… more