- Raymond James Financial, Inc. (St. Petersburg, FL)
- …Ensure timely remediation of identified issues and track corrective actions to resolution . + Monitor performance metrics and error rates to inform risk-based ... adjustments. + Present QA/QC outcomes, trends, and strategic recommendations to senior leadership and governance committees. + Maintain documentation of QA/QC methodologies, scoring frameworks, and escalation protocols. + Support internal and external audits… more
- Bowman (Sunrise, FL)
- …teams on complex project issues. + Provide technical assistance in the resolution of design problems that may include performing field investigation or inspections, ... detailed design work and calculations, and detailed checking of design computations done by others, or general coordination of specific design aspects into a project. + Make design recommendations, adaptations, and modifications. + Plan, schedule, conduct,… more
- Lockheed Martin (Ocala, FL)
- …leads program corrective action meeting, identifies trends, assists in problem resolution , and ensures responsible parties meet commitments\. * Participates as an ... active member of Material Review Boards and Failure Review Boards which includes dispositioning non\-conforming hardware, identifying hardware containment , identifying appropriate root cause and corrective action is taken to prevent recurrence\. * Performs… more
- ServiceNow, Inc. (Palm Beach, FL)
- …AI offerings like Virtual Agent, NLU, AI Search, Issue Auto Resolution , Task Intelligence, Document Intelligence, Generative AI and other upcoming capabilities ... for various customers + Developing solutions specific to user requirements gathered in workshops. + Coordinating activities with other developers to ensure that integrations and platform functionality is designed to support the overall project. + Ensuring that… more
- HCA Healthcare (Ocala, FL)
- …provides full-service revenue cycle management, or total patient account resolution , for HCA Healthcare. Our services include scheduling, registration, insurance ... verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll, and physician billing. We also provide full-service revenue cycle management as well as targeted… more
- Akumin (FL)
- …Determines the needs of other callers with a focus on one call resolution and ensures every customer receives the highest quality of customer service. **Specific ... duties include, but are not limited to:** + Takes incoming calls to schedule Radiology appointments and contacts patients and referring physician offices to schedule appointments. + Follows prescribed list of questions/scripts and provides standardized… more
- MyFlorida (Tallahassee, FL)
- …+ Ability to prepare reports for management. + Ability to use conflict resolution techniques. + Ability to work independently. + Knowledge of project management and ... business analyst concepts, techniques, methodologies, and practices. + Knowledge of Enterprise Information Technology environments. + Highly skilled in customer service practices and techniques. + Highly skilled at researching and organizing. + Highly skilled… more
- Kimpton Hotels & Restaurants (Miami, FL)
- …field preferred. + Strong organizational, task-management, employee relations, leadership, problem resolution and creativity skills. + Ambitious with the ability to ... lead in the workplace! + Ability to manage difficult situations with guests if and when they arise. + Flexible schedule, able to work evenings, weekends, and holidays. Differences make a difference. We are committed to creating a culture that reflects the… more
- Amentum (Kennedy Space Center, FL)
- …and software issues. + Identify and document system issues. Coordinate issue resolution with the development and engineering teams. + Monitor firing room resources. ... Provide technical user support and customer service for development, integration, and formal testing activities. + Coordinate future deployments and system upgrades with scheduling and management. + Develop, maintain, and follow technical procedures. This… more
- University of Miami (Coral Gables, FL)
- …and project management tools. + Strong interpersonal, organizational, and conflict resolution skills. + Prior residential life, summer programming, or crisis ... management experience preferred. + Valid driver's license; cleared to drive university vehicles. Additional Information: + Must be Level II Background Check compliant and approved to work with children that are minors. + Required to live on campus from… more