- University of Miami (Miami, FL)
- …customer interactions, recording details of inquiries, complaints, comments, and final resolution in applicable database. + Escalates and refers unresolved customer ... grievances to department leadership for further review, as necessary. + Reviews and processes confidential information with discretion. + Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and… more
- Teleperformance USA (North Lauderdale, FL)
- …high-stakes, fast-paced environment** + **Drive escalations through defined process to resolution ** + **Drive change in an unstructured environment** **Soft Skills** ... + **Process Excellence** + **Collaboration** + **Communication** + **Emotional Intelligence** + **Open-Mindedness** + **Critical Thinking** + **Solution Orientation** + **Entrepreneurship** + **AI Proficiency** + **Data Literacy** **Be Part of Our TP Family**… more
- Philips (Gainesville, FL)
- …accounts in terms of driving utilization, customer relationship management, problem resolution , business planning, successfully managing a budget and utilizing an ... expense reporting system **How we work together** We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field… more
- Mayo Clinic (Jacksonville, FL)
- …to understand the presented situation in detail before offering possible resolution (s). Always demonstrates a courteous and cooperative manner. Manages altercations ... and emergency situations in an effective and professional manner. Demonstrates strict confidentiality in the dissemination of information. Immediately reports any hazardous conditions to department supervisor, lead and Security as required. **Qualifications**… more
- Cardinal Health (Tallahassee, FL)
- …performance and uptime + Lead and participate in high-impact incident resolution (P1/P2) using playbooks, logs, and anomaly detection tools (Splunk, Dynatrace) ... + Develop and tune alerting strategies based on SLIs/SLOs, error budgets, and historical incident data to minimize noise + Build and enhance dashboards for latency, error rates, throughput, and system health + Automate runbooks and response workflows using… more
- Citigroup (Jacksonville, FL)
- …+ Interfacing with Legal, Compliance, and Control partners. + Assist with resolution of client complaints. + Understanding various trading platforms and systems. + ... Assisting with developing and contributing to system control enhancements across the business, systems, and platforms. **Qualifications and Experience** + Significant experience in Capital Markets and the financial industry. + Cross-disciplinary knowledge of… more
- Celestica (Orlando, FL)
- …in Microsoft Office applications + Strong skills and abilities in conflict resolution , influencing individuals over which you have no direct authority, and ... developing complex account strategies is critical. + HR/team management skills necessary to manage a team of direct reports **Physical Demands** + Duties of this position are performed in a normal office environment. + Duties may require extended periods of… more
- Siemens Energy (Orlando, FL)
- …and technical accounting skills for operational improvement andproblem resolution . + Excellentcommunication and collaboration skills, capable of conveying ... complexinformation and facilitating effective meetings. + Highintegrity, hard-working, and resourceful, with a willingness to travel(less than 5%) and a focus on achieving goals independently and withinteams. + Applicantsmust be legally authorized for… more
- NTT DATA North America (Orlando, FL)
- …sustaining quality scores above 98.5% PA and 99.75% FA. + Timely response and resolution of claims received via emails as priority work + Correctly calculate claims ... payable amount using applicable methodology/ fee schedule **Requirements:** + 1-3 year(s) hands-on experience in Healthcare Claims Processing + 2+ year(s) using a computer with Windows applications using a keyboard, navigating multiple screens and computer… more
- US Tech Solutions (Juno Beach, FL)
- …leverage subject matter experts, facilitate Engineering, actively engage in problem resolution , support capital budget activities thru approvals, work to develop a ... viable construction plan/schedule, support negotiations and execution of commercial contracts, investigate optimization opportunities. + Engage in a variety of software applications to support your project activities, manage critical data and deliverables. +… more