- Truist (Orlando, FL)
- …holders, referring more complex issues to management for guidance and/or resolution . 2. Proficient understanding of product knowledge and continuously developing ... activities. 4. Conduct outbound client calls as a follow up and resolution to inquiries. 5. Assist clients with completing investment forms, transferring funds,… more
- HCA Healthcare (Tampa, FL)
- …to management, including those that might be appropriate for the dispute resolution process. + Escalate accounts to appropriate individualswithin the Shared Service ... provides full-service revenue cycle management, or total patient account resolution , for HCA Healthcare. Our services include scheduling, registration, insurance… more
- The Hertz Corporation (Estero, FL)
- …of the Fleet Recovery Agent is to ensure an appropriate and timely resolution to overdue rental contracts is achieved using good judgment in determining, proposing, ... and executing an appropriate resolution for each customer per established guidelines. The position will also manage the timely recovery of any impounded Hertz… more
- USAA (Tampa, FL)
- …with vendors and internal business partners to facilitate complex claims resolution . May also involve external regulatory coordination to ensure appropriate ... and regulations. + Proficient negotiation, investigation, communication, and conflict resolution skills. + Proven investigatory, analytical, prioritizing, multi-tasking, and… more
- Ensono (Miami, FL)
- …Also assist team members and other areas with technical questions and problem resolution . Functional knowledge of z/OS Opsmvs or z/SA Automation or both products and ... problem identification and prevention + Provide and document problem analysis, resolution , and prevention, designing procedures and best practice techniques + Owner… more
- Wolters Kluwer (Tampa, FL)
- …responsibility for implementing best practices in coordinating the investigation and resolution of common customer issues/requests for key accounts. The Product ... a product's "subject matter expert" for coordinating the investigation and resolution of customer issues across cross-functional internal teams (including, but not… more
- SAIC (Macdill AFB, FL)
- …+ Manage the lifecycle of IT incidents, from detection to resolution , ensuring efficient service restoration and minimal disruptions. + Monitor systems ... disruptions, prioritize incidents, and coordinate response teams for timely resolution . + Communicate updates to stakeholders, escalate critical incidents, and… more
- Wells Fargo (Estero, FL)
- …+ Review and analyze moderately complex customer concerns for possible resolution though discretionary application of applicable resolution protocols + ... Escalate banking related issues or business risks that require an in-depth evaluation + Advise customers on various aspects of recommended and available financial options and services + Maintain deep knowledge and understanding of Wells Fargo's banking, credit… more
- The Boeing Company (Hialeah, FL)
- …customer account receivable issues. + Support invoicing issues and dispute resolution , performance, risk assessment and management of Customer accounts. + Manages ... with and provides recommendations. + Monitor potential collection issues and resolution of discrepancies. + Prepares and presents financial metrics & strategic… more
- Sedgwick (Jacksonville, FL)
- …claims through well-developed action plans to an appropriate and timely resolution . + Negotiates settlement of claims within designated authority. + Calculates ... Manages the litigation process; ensures timely and cost effective claims resolution . + Coordinates vendor referrals for additional investigation and/or litigation… more
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