- Vontier (Tallahassee, FL)
- …product by actively driving customer satisfaction through superior support and resolution . The individual will work closely with the Field Service, Technical ... Support, Product Management, Commercialization, Engineering and Quality members to provide technical recommendations and product functionality based on field experiences, with a heavy focus on new product and new customer problem solving and adoption. They… more
- Leonardo DRS, Inc. (Largo, FL)
- …complex issues to higher levels + Serve as a resource to others in the resolution of complex problems and issues + Be a self-starter and demonstrate good decision ... making ability + Must maintain a safe work environment by adhering to all safety procedures including those which govern the handling of materials, chemicals, tools, and equipment (WHMIS) + Proper use of required PPE + May periodically assist in orienting and… more
- BJs Wholesale Club (Orlando, FL)
- …to senior IT staff or vendors as needed, while maintaining ownership until resolution . + Assist in the installation and configuration of new systems, hardware ... refreshes, and software upgrades in clubs and fuel stations. + Provide on-site support for new club and fuel stations scheduled for opening within the assigned territory. + Provide on-site support for club and fuel remodel initiatives that require the… more
- Compass Group, North America (Tampa, FL)
- …distributing to the assigned contact. + Provides problem escalation support and issue resolution . Follows-up on service challenges and works with the manager to take ... corrective action. + Provides technical assistance for all meetings and customers that require tech services for their events. + Follows SOPs for audio-visual support, as provided by the AV Manager and Director of Technology and Operations. + Adheres to… more
- Community Based Care of Brevard, Inc. (Rockledge, FL)
- …1. Facilitation: Able to use judgment and provide a process to ease group resolution of issues; clarify points of view and terminology to gain group acceptance; ... facilitate the actions, decisions, or opinions of others in a positive direction. 2. Develop Relationships: Able to relate with others while building credibility and rapport; give personal support and reassurance; put others at ease; build cooperative… more
- Crowley Maritime Corporation (Jacksonville, FL)
- …a unified approach to software development and assists in facilitating the resolution of software and business information system issues. . Provides coaching and ... mentoring to less experienced software developers. *Education & Credentials:* Bachelor's degree in computer science or a related field; or equivalent combination of post high school education and experience equal to nine (12) years.** *Experience:* 8 - 10… more
- PSI Services (Tallahassee, FL)
- …well as client. + Reporting defects accurately and managing to successful resolution via Jira. + Maintaining and creating product knowledge documentation. + ... Investigate and attempt to diagnose customer support reported defects. + Participate in sprint planning, scrum, and backlog grooming ceremonies. + Researching and embrace new techniques and technology to improve testing + Strong SQL skills to validate data… more
- Bowman (Tampa, FL)
- …of plans, specifications, and reports. + Provide technical assistance in the resolution of design problems that may include performing field investigation or ... inspections, detailed design work and calculations, and detailed checking of design computations done by others, or general coordination of specific design aspects into a project. + Prepare reports and correspondence concerning the direction of assigned… more
- Oracle (Tallahassee, FL)
- …orchestration workflows enabling end-to-end automated diagnostics and incident resolution . Integrate agent-driven actions with existing automation systems (LARS, ... CI/CD, service health signals). Contribute to next-generation self-healing and autonomous operations capabilities across OAC services. **Responsibilities** **Required Qualifications:** + Bachelor's or Master's degree in Computer Science, Engineering, or a… more
- Sharecare (Tallahassee, FL)
- …Agile approach for tracking identified system roadmap planning and problems through resolution + Assess internal user satisfaction and concerns and act as technical ... support for all Salesforce initiatives reported by the business + Be readily-available and willing to 'roll up your sleeves' to get things done and enable the sales team for success **Qualifications:** + Bachelor's/Postgraduate degree, a professional… more