- HCA Healthcare (Sunrise, FL)
- …updates; troubleshooting problems the recruiters are dealing with / driving to resolution ; becoming a recruitment super user of Workforce (ATS) and PowerBI, ... by the Service Line. * Supplements the recruiters' efforts in getting resolution on credentialing, payroll and travel inquiries, working closely with Logistics. *… more
- Truist (Orlando, FL)
- …holders, referring more complex issues to management for guidance and/or resolution . 2. Proficient understanding of product knowledge and continuously developing ... activities. 4. Conduct outbound client calls as a follow up and resolution to inquiries. 5. Assist clients with completing investment forms, transferring funds,… more
- The Hertz Corporation (Estero, FL)
- …of the Fleet Recovery Agent is to ensure an appropriate and timely resolution to overdue rental contracts is achieved using good judgment in determining, proposing, ... and executing an appropriate resolution for each customer per established guidelines. The position will also manage the timely recovery of any impounded Hertz… more
- Wolters Kluwer (Tampa, FL)
- …responsibility for implementing best practices in coordinating the investigation and resolution of common customer issues/requests for key accounts. The Product ... a product's "subject matter expert" for coordinating the investigation and resolution of customer issues across cross-functional internal teams (including, but not… more
- Ensono (Miami, FL)
- …Also assist team members and other areas with technical questions and problem resolution . Functional knowledge of z/OS Opsmvs or z/SA Automation or both products and ... problem identification and prevention + Provide and document problem analysis, resolution , and prevention, designing procedures and best practice techniques + Owner… more
- RTX Corporation (Largo, FL)
- …will proactively identify and remove roadblocks - from day-to-day trouble ticket resolution to broader programmatic challenges - to keep standard operations on ... - primarily on Sustainment CLINs. + Serve as an operations manager, driving resolution of trouble tickets, workflow blockers, and sustainment support issues. + Act… more
- BMO Financial Group (University Park, FL)
- …sales and service initiatives. + Monitors the service request and problem resolution processes for adherence to national standards. + Provides technical training and ... unresolved customer situations or escalates to the next higher manager for resolution . + Maintains current knowledge of personal banking and credit card industries,… more
- Bank of America (Jacksonville, FL)
- …Contact Center. Your responsibilities include delivering point of call servicing and resolution on brokerage accounts, identifying client needs, and a focus on ... class client experience through point of call account servicing and resolution *Working in a well-compensated, highly collaborative environment *Growing client… more
- Cushman & Wakefield (Orlando, FL)
- …the primary escalation point for internal and external stakeholders, ensuring timely resolution of issues and continuity of service. The Operations Manager will lead ... Strong organizational and project management capabilities. + Experience in conflict resolution and executive-level communication. This role is expected to be on-site… more
- ChenMed (Orlando, FL)
- …team to match the needs of the business. + Aids in customer resolution responses and educates management on appropriate responses. Handles escalated issues and ... determines proper issue resolution . + Leads growth strategy for each center around disenrollment. + Leads people, coordinates, and inspires the teams and achieves… more
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