- CAE USA INC (Tampa, FL)
- …systems, applications, and services. + Perform routine problem analysis and resolution design for systems and applications. + Knowledge of Microsoft PowerShell ... on and off-shifts as required. + The employee is on call 24x7 for the resolution of problems and issues. Physical Demands + Ability to operate a personal computer… more
- MetLife (Tampa, FL)
- …* Testing: Analyze test results and review issues uncovered to determine appropriate resolution , communicate with LOBs, IT and testing partners, and track defects to ... Accounting Center * Advanced analytical skills; ability to troubleshoot issues to resolution * Strong organizational skills with the ability to shift seamlessly when… more
- Cummins Inc. (Ocala, FL)
- …electronic tool results or recommendations to determine next steps for service resolution . Engine Systems Interactions - Interprets and analyzes the interactions of ... database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner. Values differences - Recognizing the value that… more
- ADP (Maitland, FL)
- …who have the following: + Work independently and proactively drive issues to resolution . + Ownership mindset, making the customer top priority, curiosity, and high ... environment and meet deadlines. + Work independently and proactively drive issues to resolution . + Knowledge of HR and Payroll industry tools and best practices are… more
- Percepta (Melbourne, FL)
- …Manage follow-up Log and audit documentation of customer files. + Communicate the resolution of inquiries to customers via outbound calls, based on defined inbound ... to the Team Leader areas for improvement within the inquiry and concern resolution processes. + Relay customer service problems to the Team Leader when necessary.… more
- Jacobs (Gainesville, FL)
- …runbooks, and automation workflows to enable efficient triage, escalation, and resolution of security events in ICS/SCADA systems. * Oversee the recruitment, ... to diverse audiences, from analysts to executives. Strong collaboration and conflict resolution skills in a remote setting. * Communication: Excellent verbal and… more
- GovCIO (Miami, FL)
- …support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform operation and/or maintenance activities for ... + Certification in Microsoft Operating Systems + Familiarity with SCCM remote resolution and with using SCCM to remotely complete software installation + CompTIA… more
- Percepta (Melbourne, FL)
- …Manage follow-up Log and audit documentation of customer files. + Communicate the resolution of inquiries to customers via outbound calls, based on defined inbound ... to the Team Leader areas for improvement within the inquiry and concern resolution processes. + Relay customer service problems to the Team Leader when necessary.… more
- Cummins Inc. (Orlando, FL)
- …electronic tool results or recommendations to determine next steps for service resolution . Engine Systems Interactions - Interprets and analyzes the interactions of ... database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner. Values differences - Recognizing the value that… more
- JPMorgan Chase (Tampa, FL)
- …are providing the highest level of servicing to customers, including problem resolution on very complex and non-routine client impacting issues. You will advise ... and industry insight to clients + Act as the point of escalation and resolution for service issues liaises with bank partners to manage complex issues, sensitive… more
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