- Mass Markets (FL)
- …information + Escalate customer issues to the appropriate staff and managerial for resolution as needed + Attend meetings and training and review all new training ... and follow-up on customer issues + An aptitude for conflict resolution , problem-solving, and negotiation + Must be customer service oriented (empathetic,… more
- MyFlorida (West Palm Beach, FL)
- …judgment and works under the supervision of the Alternative Dispute Resolution Director. Examples of Work Performed + Facilitate discussions and communications ... SKILLS AND ABILITIES: + Florida Court System; Court's Alternative Dispute Resolution program, specifically dependency and family court divisions + Court policies… more
- GovCIO (Miami, FL)
- …support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform operation and/or maintenance activities for ... + Certification in Microsoft Operating Systems + Familiarity with SCCM remote resolution and with using SCCM to remotely complete software installation + CompTIA… more
- NextEra Energy (Miami, FL)
- …the change management and service ticket management processes including receiving, resolution monitoring, and ensuring customer satisfaction + Leads projects when ... Ensures user satisfaction by providing preventative maintenance, troubleshooting, and timely resolution of more complex problems + Designs, develops, and tests… more
- GE HealthCare (FL)
- …+ Establish and engage in proactive daily communications with customers, to ensure resolution and proper follow + up, leading to customer satisfaction. + Implement ... objectives. + Lead, instruct, and assist technicians on basic and complex repairs and resolution . + Work as a member of local team to provide efficient service… more
- Concentrix (Lake Mary, FL)
- …our Lake Mary, FL location. This role provides service support and resolution of routine problems regarding client's product and/or services. (We accept applications ... broad knowledge of client products and/or services. + Achieve specific support and resolution on every call. + Use script and/or probing techniques to determine… more
- Sierra Nevada Company, LLC (Jacksonville, FL)
- …Finally, the Aircraft Maintenance Manager will oversee the troubleshooting and resolution of technical issues related to aircraft maintenance, providing technical ... to service + Strong communication skills both written, verbal, and conflict resolution skills. + Basic Microsoft Office Suite skills (Word, Outlook, PowerPoint,… more
- Kratos Defense & Security Solutions, Inc. (Orlando, FL)
- …in a fast-paced, dynamic environment as well as be proactive in ensuring resolution on lingering actions. Required Experience: + Strong knowledge of the FAR/DFARS ... judgment in a fast-paced, demanding business environment and facilitate problem resolution to internal/external customer's satisfaction + CCMA and/or CFCM or… more
- Boar's Head Brand/Frank Brunckhorst Co., LLC (Sarasota, FL)
- …and initiate CARs as necessary to drive root-cause investigation & resolution . Responsibilities will also include various activities related to ensuring customers ... feedback and initiate CAPAs as required to drive root-cause investigation & resolution . + Enter Local Purveyor Concerns into Tracegains Customer Feedback system and… more
- Sedgwick (Tallahassee, FL)
- …claims through well-developed action plans to an appropriate and timely resolution . + Negotiates settlement of claims within designated authority. + Calculates ... Manages the litigation process; ensures timely and cost effective claims resolution . + Coordinates vendor referrals for additional investigation and/or litigation… more