- The Hartford (Lake Mary, FL)
- …duty-to-defend and in litigation, experience handling litigated EPL cases through resolution and managing defense counsel is required. Responsibilities include all ... reserve authority above established authority levels + Developing and implementing resolution strategies through negotiations to achieve high quality outcomes +… more
- Datavant (Tallahassee, FL)
- …the final reports for the coding audit and actively participates in the resolution of audit findings. + Provide coder education via email and/or conference calls, ... prioritize multiple cases concurrently to ensure departmental workflow and prompt case resolution . + Demonstrate versatility and exceptional work across a wide range… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …and maintain comprehensive knowledge base documentation to support efficient resolution of system-generated incidents and promote operational consistency. + Design ... Management: Understanding of incident lifecycle processes, including triage, escalation, resolution , and documentation using ITSM platforms like ServiceNow +… more
- CHS (Clearwater, FL)
- …mandate a high level of service, including telephone service, accuracy, call resolution and satisfaction. The Member and Provider Service Representative (MPSR) is ... In each such "open call", maintaining responsibility for communicating status and resolution to the original caller unless the Team Supervisor determines otherwise.… more
- Coinbase (Tallahassee, FL)
- …is to deeply understand the end-to-end customer support journey, from prevention through resolution , and use data to eliminate friction before it impacts our users. ... platforms to run and measure experiments in self-service, automation, and human resolution strategies. * Partner with product teams to close the loop-delivering… more
- Coinbase (Tallahassee, FL)
- …be fully responsible and accountable for the end-to-end investigation and resolution of risk-related escalations involving any of Coinbase's diverse product ... high-volume environment is also crucial as you will be responsible for timely resolution of escalations. Familiarity with tools like SQL for querying large datasets… more
- Carnival Cruise Line (Miami, FL)
- …via the compliance hotline, or by other various means, to final resolution . Promotes and drives continuous improvements in reporting, identification and ... resolution analysis for the various ethics and compliance programs. + Leads a team of two direct reports and reports directly to the Director, Ethics and Compliance.… more
- NBC Universal (Orlando, FL)
- …and provides maintenance including troubleshooting, configuration, incident analysis and resolution of PC, MAC, Printers, and other computer peripherals. ... management and request-for-service systems to receive work assignments and to input resolution of work assignments. + Partners with Digital & Technology teams for… more
- Hubbell Power Systems (Largo, FL)
- …pertaining Business Development Projects to appropriate departments/Product Manager for timely resolution . + Independent peer review work of team mates as required. ... opportunities. + Oversee documentation of strategic customer issues and the resolution of such issues. + Contribute to product specifications, application guides,… more
- JPMorgan Chase (Tampa, FL)
- …and Services. The Service organization acts as a central point of resolution to support the client's business operations, identifies product/service gaps and ... and consultation on decision making + Act as client's central point of resolution and escalation for service issues, liaises with bank partners to manage issues… more