- Acosta Group (Jacksonville, FL)
- …in a fair and equitable manner by leading the identification and resolution of critical workplace issues, mitigating risk by ensuring compliance with laws, ... ability to perform work with high degree of accuracy * Strong conflict resolution and mediation skills * High level of integrity, discretion, professionalism, and… more
- Lincoln Financial (Tallahassee, FL)
- …infrastructure, services, backup system(s) network connectivity, and performance issues to resolution , completely and accurately documenting all work activity in the ... and incidents to the vendor, when required to ensure the most expedient resolution for the business, capturing and documenting all learnings to build and expand… more
- Bank of America (Jacksonville, FL)
- …Consultant II will own the management, research, and communication of resolution to client issues while demonstrating expert knowledge of policies, procedures ... within center hours of operation - Strong desire for point of call resolution - Focus on client satisfaction **Desired Qualifications:** - Call center experience is… more
- BAE Systems (Fort Walton Beach, FL)
- …Providing exceptional customer service and support, ensuring timely and effective resolution of issues and concerns **DAILY TASKS** 1. Develops Reports, Interfaces, ... into technical solutions. 4. Provide daily production support and issue resolution : Respond to and resolve production issues, ensuring minimal disruption to… more
- Allegis Global Solutions (Jacksonville, FL)
- …addressing performance issues; and managing employee relations, including conflict resolution and complaint handling. Qualifications + Bachelor's degree in Business, ... and decision-making abilities + Ability to manage conflict constructively and drive resolution + Proficiency in financial systems and tools; advanced Excel skills… more
- University of Miami (Miami, FL)
- …routing of issues to the correct UHIT team and communicates the resolution to relevant stakeholders. Core Responsibilities: + Initiates periodic rounding to identify ... Partners with Informatics and IT leadership with developing and implementing an issue resolution plan (eg, open, track, and resolve IT tickets with UChart analysts).… more
- Citigroup (Tampa, FL)
- …management in a timely and appropriate manner. + Perform controlled resolution of incidents and problems including prioritization, escalation to relevant groups ... and root cause analysis of all problems with follow-through to resolution . + Plan and support system changes, including application releases, pre/post-release… more
- University of Miami (Coral Gables, FL)
- …concerns. Meets department customer service call handling targets. Provides timely resolution to complaints; research expressed concern and evaluates options to ... remedy complaints. Determines appropriate resolution in partnership with department leadership. Keeps records of customer interactions, process customer accounts and… more
- CDM Smith (Jacksonville, FL)
- …issues to project leadership. Escalates issues to appropriate design staff for resolution . Communicates issue resolution to appropriate construction staff and ... closes the loop with project leadership when documented issues are resolved. **Job Title:** CEI Project Administrator (CNRP 5) **Group:** CEI **Employment Type:** Regular **Minimum Qualifications:** High School diploma or Vocational Technical degree or… more
- Linchpin Solutions, Inc. (Jacksonville, FL)
- …by responding appropriately to alerts and events. Support incident resolution , ensuring appropriate response to escalations. Help coordinate infrastructure repairs ... to alerts and events. + Respond to incidents from triage through resolution , including escalations, where appropriate. + Respond to infrastructure repairs, including… more