- Mass Markets (FL)
- …escalate customer dissatisfaction with managerial team + Ensure first call resolution through problems solving and effective call handling CANDIDATE QUALIFICATIONS ... troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution , problem solving and negotiation + Must be customer service oriented… more
- Mass Markets (FL)
- …escalate customer dissatisfaction with managerial team + Ensure first call resolution through problems solving and effective call handling CANDIDATE QUALIFICATIONS ... troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution , problem solving and negotiation + Must be customer service oriented… more
- L3Harris (Melbourne, FL)
- …and issues in straightforward situations. Escalates issues to supervisor for resolution . Communicates with contacts typically within the department on matters that ... generation, tooling design support, material/process development, facilities/equipment planning, and resolution of manufacturing, quality and reliability issues. + Supporting… more
- Mass Markets (FL)
- …video, and voice (VoIP Phone) service disruptions with a focus on first call resolution by problem solving and effective call handling + Ownership of resolving the ... maintain regular attendance and punctuality + An aptitude for conflict resolution , problem-solving, and negotiation + Must be customer service oriented (empathetic,… more
- AECOM (Jacksonville, FL)
- …with senior-level management within the company and is skilled in dispute resolution and negotiation of critical issues + Supervision received is essentially ... contact with senior-level management within the company and is skilled in dispute resolution and negotiation of critical issues. At this level, the individual will… more
- Lumen (Tallahassee, FL)
- …regulatory requirements. + Drive incident response efforts including diagnosis, resolution , and root cause analysis for high-impact network disruptions, including ... physical layer faults and WAN degradation. + Manage vendor relationships for hardware/software evaluation, installation, upgrades, and repairs, ensuring alignment with operational goals and service-level expectations. + Apply deep technical expertise in IP… more
- Humana (Tallahassee, FL)
- …transformation. + Oversee software quality assurance, testing, debugging, and issue resolution . + Collaborate with architects, engineers, and business partners to ... deliver features and improvements. + Perform code reviews and contribute to best practices, modernization, and upgrades. + Integrate source control and CI/CD pipelines (Azure DevOps). + Optional: Contribute to front-end/UI work (Vue JS, JQuery, JavaScript,… more
- Marriott (Fort Lauderdale, FL)
- …Manages the property's reactive and proactive group sales efforts. * Monitors the effective resolution of guest issues that arise as a result of the sales process by ... creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. * Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International. *… more
- Cengage Group (Jacksonville, FL)
- …the technical and business domains applicable to a program and facilitate the resolution of complex issues as they arise. + Solid experience with project governance ... tools (eg, JIRA, Confluence) and program reporting tools (eg, Aha!, Planview, SmartSheet). **Preferred Qualifications:** + Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO), or Project Management Professional (PMP) certification. + Experience… more
- Navy Federal Credit Union (Pensacola, FL)
- …and statistical analysis + Effective experience in group leadership and conflict resolution + Knowledge of Navy Federal's services, products and functions + ... Knowledge of Navy Federal business processes and applications + Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely Hours: Monday - Friday, 8:00AM - 4:30PM Locations: 820 Follin Lane, Vienna, VA 22180 | 5510… more