- Justworks (FL)
- …all records are current and correct. + Payroll Tax Inquiry & Issue Resolution : + Resolve payroll tax inquiries and issues submitted via internal tickets from ... the appropriate cross-functional teams, such as Engineering, Product, or Compliance, for resolution . + Monitor inquiries to identify trends and surface insights that… more
- MyFlorida (Tallahassee, FL)
- …T his position is responsible for providing second-level desktop support and problem resolution to local and remote users, as well as technical assistance regarding ... support service level agreements in consultation with end users to establish problem resolution of end user issues. + Log, track, route, escalate, and respond to… more
- HCA Healthcare (Fort Pierce, FL)
- …**The** **Associate Client Support Analyst (ACSA** **provides support for basic incident resolution and requests reported to the IT Service Desk for all HCA ... Organizations. Responsibilities include initial assessment, triage, research, and resolution of basic incidents and requests regarding the use of application… more
- Fifth Third Bank, NA (Kissimmee, FL)
- …care to customers regarding daily transactions, addressing inquiries, and problem resolution , in accordance with Fifth Third Bank policies. Refer customers to ... of account ownership, be responsive and timely with correspondence and problem resolution , and display a caring attitude. + Act with confidence by answering… more
- TD Bank (Fort Lauderdale, FL)
- …and prioritizing with the business owner, the impediments and technology risks for resolution . + Provides input to the prioritization of the product(s) backlog and ... outcomes through effective stakeholder management. + Identifies, analyzes, and drives resolution of project risks and issues, working through the project structure,… more
- Otsuka America Pharmaceutical Inc. (Tallahassee, FL)
- …plans and work with third party suppliers or site production planners to negotiate resolution and adjust plans to reflect changes in demand and supply to ensure that ... with customers and 3PL, including shipping forecast, communications, documentation, and issue resolution . + Maintain order transactions and postings in ERP system. +… more
- Intercontinental Exchange (ICE) (Jacksonville, FL)
- …+ Drive service level attainment to departmental standards + Strive for first-call resolution , balancing completeness of resolution and quality of service while ... + Effectively use knowledge base, along with all resources available to drive resolution + Thoroughly and accurately document details of all client interactions in… more
- TD Bank (Clearwater, FL)
- …to ensure Customer issues are handled appropriately through Customer problem resolution guidelines and personally participates in the negotiation and resolution ... requests + Leads and coaches frontline colleagues on effective Customer complaint resolution + Shared accountability with Store Leaders for Lobby Leadership + Acts… more
- Intercontinental Exchange (ICE) (Jacksonville, FL)
- …of all cases assigned. + Maintain Department Standards + Strive for first-call resolution , balancing completeness of resolution and quality of service. + ... use of knowledge base, along with all resources available to drive resolution . + Thoroughly and accurately document details of all client interactions **Knowledge… more
- USAA (Tampa, FL)
- …evaluating, negotiating, and collaborating with defense counsel to secure appropriate resolution . Accountable for delivering a concierge level of best in class ... + Partners and/or directs law firm vendors to facilitate timely lawsuit resolution . + Holds law firm vendors accountable for following Defense Counsel Litigation… more