- Walmart (Hollywood, FL)
- …root cause analysis and solutioning. Identifies and escalates opportunities for resolution (for example, driver engagement gaps, incentive needs, driver search and ... surge opportunities, driver zones issues, driver app technology not working as intended, fraudulent driver actions). Completes deliveries to understand and resolve driver and customer experience pain points. Supports the implementation and sustainment of… more
- Chewy (Plantation, FL)
- …Accounting and Finance teams with month-end close processes. + Provide timely resolution to vendor and internal partner inquiries. + Ensure compliance with SOX ... controls, audit standards, and regulatory requirements. + Maintain documentation of disbursement policies, procedures, and internal controls. + Prepare supporting documentation for internal and external audits. + Manage unclaimed funds for all 50 states. +… more
- Charles Schwab (Orlando, FL)
- …to condense policies and concepts into clear, concise language. + Problem resolution skills as well as effective collaboration across departments to resolve issues, ... and the ability to build a consensus and persuade others in a matrixed organization. + Exercise business judgment including the ability to identify business risks and articulate those risks to business partners and all levels of management. + The ability to… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …assigned systems and business domains. + Support production issue triage and resolution , including after-hours support on a rotational basis. + Apply risk ... management, change control, and issue tracking best practices throughout the project lifecycle. **Skills:** + 6-10 years of experience in business analysis, required in financial services or enterprise technology environments. + Strong understanding of SDLC,… more
- Highmark Health (Tallahassee, FL)
- …if accuracy standards are not met. + Works to expedite the resolution of employee issues and technical/systems problems. Provides research and technical support ... need to address complex claims and inquiries and/or when systems problems occur. Provides direction for priority Congressional and Department of Defense inquiries and appeals. + Performs administration tasks such as leave approvals and functions as a… more
- YesCare Corp (Tallahassee, FL)
- …ordered. + Utilizes available in-house resource personnel for treatment or resolution of identified problems before utilizing off-site referral. Provides emergency ... treatment on-site and responds appropriately in urgent or emergency situations. + Demonstrates proper technique for cardiopulmonary resuscitation and related drug therapy with certification as required by credentialing. + Supports standards of medical care… more
- TD Bank (Jacksonville, FL)
- …to ensure a high level of service is maintained + Researches discrepancies to resolution + Prioritizes and manages own workload to meet SLA requirements for service ... and productivity + Escalates non-standard or high risk transactions or other activities as appropriate + Suggests changes or modifications to policies and procedures to supervisor based on day-to-day observations and activities **Education & Experience:** +… more
- BrightView (Freeport, FL)
- …client concerns to the Production Manager and proactively assisting in achieving a resolution + Crew Management: + Providing the Production Manager with feedback on ... crew members + Assisting the Production Manager in the development and training of crew members + Turning in accurate crew time logs + Safety: + Ensuring all crew members perform their work safely and in accordance with company policies + Ensuring equipment is… more
- Sysco (Jacksonville, FL)
- …VIA COMMUNICATIONS WITH SALES, OPERATIONS AND OUTSIDE VENDORS. DRIVE PROBLEM RESOLUTION THROUGH BOOKINGS ISSUES, CALENDAR RATE INQUIRIES AND MARKET MANAGER GENERAL ... REQUESTS FOR INFORMATION. AS WELL AS DELEGATING ADDITIONAL DAILY TASKS TO SUBORDINATES. + DRIVE CONTINUOUS IMPROVEMENT THROUGH EMPLOYEE TRAINING, PROCESS REVIEW, AND CARRIER SELECTION FOR LOGISTICS ACTIVITIES IN AND RELATED TO IFG JACKSONVILLE. + CREATE AND… more
- Duke Energy (Clearwater, FL)
- …achieve customer-related goals + Research, root cause analysis and ownership of resolution of customer issues + Provides feedback to supervision for coaching ... opportunities + Collaborates with other work groups to ensure desired customer experience + Professional and courteous in all contacts + Uses software applications to prepare correspondence, reports, & presentations Cost Management + Creates appropriate work… more