- Oracle (Tallahassee, FL)
- …driving the change management process when needed, and ensuring timely resolution of discrepancies and project roadblocks. From initiation through to completion, ... and maintaining the momentum of the project + Facilitate resolution of issues and roadblocks + Provide pre-sales support...and maintaining the momentum of the project + Facilitate resolution of issues and roadblocks + Provide pre-sales support… more
- Parexel (Tallahassee, FL)
- …+ Drives performance at the sites. Proactively identifies and ensures timely resolution to study-related issues and escalates them as appropriate. + Updates CTMS ... intensity accordingly during the study. + Ensures data query resolution in a timely manner. + Works with data...up on outstanding actions with study sites to ensure resolution in a timely manner. + Follows quality issue… more
- Highmark Health (Tallahassee, FL)
- …standards. + Participate in customer walkthroughs, technical reviews, problem resolution , and decision-making processes. + Provide leadership and mentorship to ... and/or develops new approaches to achieving improvement. + Assists in ensuring the resolution of a variety of architecture and business problems and serves as a… more
- Herc Rentals (Bonita Springs, FL)
- …Operational Lead for all network/voice managed services, assuring rapid incident resolution , proactive service management, and achievement of agreed-upon SLAs. + ... the highest escalation point for complex operational issues, ensuring timely resolution and root-cause analysis. + Lead critical problem investigations, drive… more
- Fifth Third Bank, NA (Naples, FL)
- …care to customers regarding daily transactions, addressing inquiries, and problem resolution , in accordance with Fifth Third Bank policies. Refer customers to ... + Be responsive and timely with correspondence and problem resolution . + Maintain a position of trust and responsibility...sound judgment in decision-making and diplomacyand tact in problem resolution . + Must be able to work in a… more
- Cayuse Holdings (Tallahassee, FL)
- …conflicts and hardware device conflicts through IT incident ticketing system; provide resolution and/or escalate to next Tier for assistance. + Update and maintain ... the allocation of PC support technician workloads to ensure timely issue resolution and service quality. + Diagnoses, identifies, isolates, and analyzes problems… more
- USAA (Tampa, FL)
- …sets expectations with external and internal business partners to facilitate claims resolution . + Supports members, business partners, and claimants, through use of ... and regulations. + Demonstrated negotiation, investigation, communication, and conflict resolution skills. + Proven investigatory, analytical, prioritizing, multi-tasking, and… more
- Amentum (Kennedy Space Center, FL)
- …floor support to resolve issues with paper, parts, resources. -Assist management with resolution of paper, parts, resources issues to ensure ready to work as ... on-site assessment for integrated KSC cross contractor anomalies and coordinate resolution -Minor GSE and Vehicle Work Authorizing Documents (WAD) alteration changes… more
- Carrington (Jacksonville, FL)
- …to identify root causes and be able to execute a plan of action for resolution . + Collaborate with other business units daily to assess appropriate resolution ... summarizing results of investigations, outcomes of actions taken, and final resolution . + Compile all corresponding supporting documentation relevant to the… more
- Mass Markets (FL)
- …team + Escalate customer issues to the appropriate staff and managerial for resolution as needed. + Ensure first call resolution through problems solving ... troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution , problem solving and negotiation + Must be customer service oriented… more