- University of Rochester (Rochester, NY)
- …written and verbal communication skills, and analytical and conflict resolution skills are essential. + Position calls for professionalism, confidentiality, ... tact, diplomacy, and organization. + Ideal candidate will be energetic, clear and practical, with the ability to think quickly on the fly. + Should be able to envision and analyze multiple scenarios at once and look ahead to possible issues. + Must react… more
- New York State Civil Service (Latham, NY)
- …Description Working with our 31 BA desktop support group to assist with ticket resolution , as well as helping with refresh across the state for ITS users. ... Transporting equipment in the capital district and shipping to other parts of the state. Minimum Qualifications * Must be a US citizen or foreign national eligible to work in the United States* Must be 18 years of age or older* Must be currently attending a… more
- American Express (New York, NY)
- …is often viewed as an emerging expert in the field. Focuses on resolution of complex problems. Conducts analyses, recommends changes to policies, and establishes ... procedures that affect immediate organization. **Key Responsibilities:** + Develop deep understanding of marketing ecosystem, revenue drivers and investment levers to create effective personalization strategy + Power in-depth strategic analysis and decision… more
- Performance Food Group (Albany, NY)
- …but not limited to: staffing, training, coaching, performance management and problem resolution . Assists in scheduling as well as ensuring deliveries and pickups are ... made in a timely manner. Rides with drivers for training and/or evaluation purposes. + Assists Transportation/Operations Manager with overall day-to-day administration of transportation and delivery functions, which may include calculating driver payroll,… more
- Rochester Regional Health (Rochester, NY)
- …the unit level by identifying the problem and collaboratively working toward resolution . * Provides input regarding protocols, policies and procedures to immediate ... supervisor. * Provides training / precepting for new team members on the unit. Performance Improvement / Evidence Based Practice / Research: * Demonstrates knowledge of evidence-based practice within practice area and identifies opportunities for performance… more
- City of New York (New York, NY)
- …ticketing system. Log and track all reported incidents, ensuring timely resolution and maintaining detailed documentation of troubleshooting steps and solutions. ... Provide proactive status updates until fulfillment as required. - Hardware and Software Installation: Install, configure, and maintain computer systems, accessories, peripherals, and software applications. This includes setting up new workstations, installing… more
- Cardinal Health (Albany, NY)
- …healthcare provider offices, SPs, and customers, striving for one-call resolution **Qualifications:** + 2-4 years of industry experience with patient-facing ... or high touch customer interaction experience preferred + Fluency in Spanish required + Previous Hub or Patient Support Service experience preferred + High School diploma or equivalent preferred + Knowledge of Medicare (A, B, C, D), Medicaid & Commercial… more
- Robert Half Technology (New York, NY)
- …compliance with organizational standards. * Lead the diagnosis, troubleshooting, and resolution of technical issues for end-users, ensuring timely and effective ... support. * Supervise the deployment and maintenance of user devices, software, and classroom audio/video systems. * Manage IT service requests and calls through a ticketing system, ensuring all tasks are documented and resolved efficiently. * Ensure adherence… more
- Mount Sinai Health System (New York, NY)
- …on special projects, budget variance analyses, review of test results, resolution of issues, problems, and/or complaints with specialty laboratories. Ensures quality ... service levels from all shifts, continuing laboratory accreditation by all accrediting/licensing agencies, processes administrative and financial transactions, etc. **Qualifications** Bachelor's degree in sciences or related field, Master's degree preferred. 3… more
- City of New York (New York, NY)
- …the Family Independence Administration Benefits Access Center staff involved in the resolution of matters relating to public assistance client appeals, ensuring that ... Agency's requirements are met for opening, reopening, denial, closing, change in case status and change in benefit entitlements to prevent loss of public funds; ensure compliance with mandated signage being properly posted. - Manage all aspects of the… more