- Citigroup (New York, NY)
- …of complex issues, structures potential solutions and drives effective resolution with other stakeholders. Provides advice to the function/business/product on ... and client-related matters with respect to applicability of policies, resolution of potential red flags or other client/transaction-related compliance escalations.… more
- The Salvation Army (Syracuse, NY)
- …Human Services Field? Are you ready to use your customer service and conflict resolution skills? We encourage you to consider applying to The Salvation Army family ... and general clean-up and then there could be a time where conflict resolution , crisis intervention and supportive counseling is needed. What it comes down to… more
- Citigroup (Getzville, NY)
- …assesses, evaluates, and analyzes data challenges and provide recommendations on their resolution . They collaborate with an array of teams and groups, developing ... quality analytics and identify data challenges + Contribute to Data Quality resolution strategies and practices + Assist in data improvement initiatives in… more
- Scotiabank (New York, NY)
- …investigates to articulate the root cause and provides guidance on issue resolution . + Develops management summaries of liquidity positioning, risk drivers and ... with business lines. + Contributes and participates in the resolution of items raised by regulatory, and internal and...Projections, Sources & Uses, Net Stable Funding Ratio (NSFR), Resolution Planning is an asset. + Exposure to automating… more
- International Rescue Committee (New York, NY)
- …+ Serve as the escalation point for complex technical issues and ensure timely resolution in collaboration with other IT teams. + Ensure all service desk requests ... levels through proactive management. + Manage call queues and ensure timely resolution of backlogs. + Monitor and assess service desk performance metrics (eg,… more
- Lactalis American Group Inc. (Buffalo, NY)
- …documenting the entire support lifecycle from origin through all steps taken until resolution is complete. . Prioritize and schedule problem resolution . Escalate ... and frequently asked questions resources on the Internet to aid in problem resolution . . Identify and learn appropriate software and hardware used and supported by… more
- Highmark Health (Albany, NY)
- …of stakeholders, participate in walkthroughs, and contribute to problem resolution and decision-making. + Collaborate with various departments, interpreting complex ... improvement. + Take a lead role to ensure the resolution of a variety of more complex architecture and...walkthroughs and plans; design and technical walkthroughs; and problem resolution and decision making. + Interact with departments across… more
- Excelsior Orthopaedics Group (Amherst, NY)
- …of IT support team, ensuring exceptional customer service and the timely, efficient resolution of IT issues across the organization. This role manages support team ... compliance. + Monitor key IT Service Desk metrics-including response times, resolution rates, and customer satisfaction-and implement strategies to meet or exceed… more
- The Salvation Army (Syracuse, NY)
- …shelter to Women. Are you ready to use your customer service and conflict resolution skills? We encourage you to consider applying to The Salvation Army family as ... and general clean-up and then there could be a time where conflict resolution , crisis intervention and supportive counseling is needed. What it comes down to… more
- Leviton (Melville, NY)
- …departments and external customers, ensuring clear communication and quick resolution . Maintain meticulous records of customer interactions, payment status, and ... a collections portfolio ensuring timely payments Skill set in problem resolution and root cause analysis. Excellent analytical, organizational, and time management… more